Physician Office Assistant II (Part time)

Heritage Valley Health System•Pittsburgh, PA
•Onsite

About The Position

The Physician Office Assistant II performs day-to-day administrative functions that support the operations of the Heart and Vascular Center office. The role includes greeting and checking in and out patients, verifying insurance coverage, reviewing patient registration, answering telephones, taking and returning messages, scheduling or confirming appointments, and distributing incoming mail. The assistant receives and responds to routine inquiries according to established procedures and serves as a liaison between physicians, physician offices, medical facilities, and customers. The position is part time, scheduled three days per week, Monday through Friday, during daylight hours. It does not require weekends or major holidays.

Requirements

  • High school diploma or GED and one year of experience in a health care organization, or an equivalent combination of education and experience.
  • Excellent communication and customer service skills.
  • Knowledge of communication procedures, typing, and computer skills.
  • Successful completion of applicable clearances as outlined in Human Resources policy HR-106 within 90 days of commencing employment.

Nice To Haves

  • Multi-line phone experience, preferably in a medical office setting.
  • Strong organizational skills.

Responsibilities

  • Greet patients and manage patient check-in and check-out.
  • Verify insurance coverage and review patient registration.
  • Answer telephones and take and return messages.
  • Schedule and/or confirm appointments.
  • Distribute incoming mail.
  • Receive and respond to routine inquiries following established procedures.
  • Serve as a liaison between physicians, physician offices, medical facilities, and customers.
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