About The Position

The Physician Clinical Systems Specialist functions as an electronic medical record (EMR) system expert under the direct supervision of the Market Clinical Informatics Director and according to established policies and procedures. The role primarily trains clinicians to use the Cerner EMR efficiently and proactively provides at-the-elbow support to clinicians throughout the hospital. The specialist may also assist with implementing, supporting, and optimizing the EMR and other clinical systems. The position is onsite at DMC Sinai Grace Hospital. It focuses on helping providers and nurses integrate the EMR into clinical workflows, supporting consistent use aligned with policies and standards, and working with the Market Clinical Informatics Director to improve clinician satisfaction and IS service and support.

Requirements

  • High school diploma.
  • Ability to develop, maintain, and collaborate with clinicians.
  • Ability to problem-solve and resolve conflict.
  • Understanding of clinical workflow and ability to integrate technology into clinical practice.
  • Excellent verbal, presentation, and written communication skills.
  • Ability to model credibility, professionalism, and customer service.

Nice To Haves

  • Three years of experience in a clinical hospital setting.

Responsibilities

  • Conduct purposeful hospital rounds and provide direct EMR support to providers and nurses so they can successfully integrate the system into clinical workflows.
  • Promote consistent and effective EMR use in accordance with policy, procedure, and standards.
  • At times, create educational content to communicate EMR changes, initiatives, and projects to providers and clinicians.
  • Seek feedback and suggestions from physicians and clinicians about the EMR and communicate that information to the Market Clinical Informatics Director.
  • Collaborate with the Market Clinical Informatics Director to improve clinician satisfaction with the EMR, promote the voice of the customer, and improve IS service and support.
  • Train clinicians to use the Cerner EMR efficiently and proactively provide at-the-elbow support throughout the hospital.
  • At times, assist with implementation, support, and optimization of the EMR and other clinical systems.
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