Clinical Operations Specialist (US-based)
About The Position
Nutrium is hiring a US-based Clinical Operations Specialist to support the growth of Nutrium Care and take ownership of its US dietitian network. The role is part of the Clinical Operations team and combines direct member care with network operations, client support, engagement activities, and cross-functional product input. Work will vary, including appointments with members, supporting client-company HR teams, onboarding dietitians, and contributing clinical perspectives to product development. The position involves helping shape how nutrition care is delivered as Nutrium grows in the US, working closely with teams across the company in an international, remote team.
Requirements
- Be a Registered Dietitian (RD/RDN) with active CDR registration and state licensure.
- Have hands-on clinical experience through internships, supervised practice, or an initial professional role.
- Communicate clearly and confidently with clinical and non-clinical audiences.
- Be organized and able to manage multiple priorities and deadlines.
- Be based in the United States and enjoy working with an international, remote team.
- Have legal authorization to work in the United States; immigration or work visa sponsorship is not provided.
Nice To Haves
- Clinical experience that includes telehealth or virtual care.
- Enjoy building relationships and have curiosity about the business side of healthcare.
- Interest in digital health and how technology can scale access to nutrition care.
Responsibilities
- Conduct one-to-one appointments with Nutrium Care members and help maintain the quality of care and member experience.
- Develop workflows, protocols, and documentation to support consistent care across the dietitian network.
- Provide clinical input to Product and Tech, translating feedback from members and dietitians into improvements.
- Support US client companies during launch and ongoing operations as a clinical contact for HR and Benefits teams.
- Plan member engagement activities, including webinars, onsite events, and activation campaigns, and track engagement to identify risks or opportunities.
- Recruit, credential, and onboard dietitians, including checking licensure and setting them up on the platform.
- Serve as a day-to-day contact and clinical resource for US dietitians, and organize activities to keep the network connected.
- Take on new projects as the US operation develops.
Benefits
- Comprehensive health, dental, and vision insurance.
- 27 days of annual leave.
- Parental leave.
- 401(k) with a 2% match.
- Flexible work model and hours.
- Paid company holidays.
- Free unlimited Nutrium Care nutritional appointments.
- Free unlimited psychology sessions.
- Professional development budget.
- Multicultural team activities, social events, and an annual offsite.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
