ISolved Payroll Specialist - US Based

Vensure Employer Solutions•Duluth, GA

12h•Onsite

About The Position

The Payroll Specialist supports payroll operations for Vensure Employer Solutions’ growing client base and is responsible for payroll-related processing activities. The role handles scheduled and off-cycle payrolls, validates client-provided payroll data, responds to client inquiries, and supports an assigned book of business. The position is based on-site in a professional, climate-controlled office and involves frequent computer use, handling confidential employee information, and regular interaction with clients and internal teams.

Requirements

At least one year of customer service experience.
Proficiency with Microsoft Office applications, including Outlook, Microsoft Teams, Excel, Word, and PowerPoint, and ability to learn other applications.
Effective time management and accurate recordkeeping, with ability to complete payroll tasks on schedule and in accordance with compliance requirements.
Ability to multitask while maintaining accuracy and attention to detail.
Strong verbal and written communication skills and ability to collaborate across teams and interact professionally with employees at all levels.
Intermediate to advanced proficiency in Microsoft Office, including Excel formulas, pivot tables, and data validation, and Outlook email management and scheduling.
Analytical ability to troubleshoot payroll issues, interpret data, and identify appropriate solutions.
Good judgment in evaluating situations, identifying problems, and determining appropriate courses of action.
Ability to partner with HR, Finance, Operations, and other cross-functional departments to resolve payroll issues and support accurate, compliant processing.
Ability to manage multiple priorities and deadlines in a fast-paced environment and adapt to changing business needs.
Ability to communicate effectively with employees, managers, clients, and external vendors, including individuals from diverse cultural backgrounds.
Ability to read and analyze data on a computer screen or in printed materials, with reasonable accommodation where applicable.
Ability to travel occasionally for meetings, events, and partner visits.
High school diploma or equivalent combination of experience, skills, and education is preferred.
No licenses or certifications are required.

Nice To Haves

At least one year of payroll experience is preferred but not required.
High school diploma or equivalent combination of experience, skills, and education, including relevant nontraditional degree programs, certifications, or job training.

Responsibilities

Provide day-to-day payroll processing support for scheduled and off-cycle payrolls.
Import or manually enter payroll changes, including payroll hours, employee updates, earnings, deductions, and tax overrides.
Calculate payroll and verify accurate entry of client-provided payroll data using control totals for import files and manual review.
Respond promptly and accurately to client inquiries by email, case system, and phone.
Partner with Payroll Supervisors on special projects that support clients.
Manage and support an assigned book of business.
Build and maintain relationships with team members and colleagues across disciplines to coordinate communications and client services.
Attend webinars and training to stay current on company and department best practices.
Complete assigned projects and other duties as directed by a supervisor.

Benefits

Medical, dental, and vision coverage
401(k) with company match
PTO, holidays, parental leave, and sick leave as required by applicable state law
Life insurance
Short-term disability
Long-term disability
Employee assistance program (EAP)
Flexible spending account (FSA)
Health savings account (HSA)
Identity theft protection
Critical illness, accident, cancer, and hospital protection
Legal insurance
Pet insurance