Operations Support Specialist I

ATI Physical Therapy • Greenbelt, MD

1d • $18 - $19 • Onsite

About The Position

The Physical Therapy Aide supports patient care and clinic operations while working alongside Physical and Occupational Therapy professionals. The role provides hands-on training, mentorship, and exposure to physical therapy. This is a part-time position of 20 hours per week, Monday through Thursday from 3:00 p.m. to 8:00 p.m., in Greenbelt, Maryland.

Requirements

• High school diploma.
• Must be at least 18 years old.
• Healthcare and/or customer service experience.

Nice To Haves

• Healthcare experience, such as Physical Therapist Aide or Technician, Medical Assistant, hospital employment, chiropractic, fitness industry, or PT and PTA student experience.
• Certified Personal Trainer experience.
• Experience or education in Health Services, Exercise Science, or Kinesiology.

Responsibilities

• Greet and interact warmly with patients by phone and in person during check-in and throughout appointments.
• Support efficient patient intake and registration, and assist clinicians with timely scheduling.
• Onboard new patients by reviewing paperwork, verifying benefits, and completing medical forms.
• Prepare and clean treatment areas, and set up and adjust exercise equipment for Physical Therapists.
• Monitor patient progress and provide feedback to the therapy team.
• Assist patients with exercises and support their prescribed home exercise programs.

Benefits

• Competitive compensation package with an incentive plan.
• Paid time off, holiday pay, CEU, and Be Well Days.
• Medical, dental, and vision coverage with flexible plan options.
• 401(k) employer match.
• Childcare tuition assistance at discounted rates.
• Health Savings and Flexible Spending Accounts.
• Employer-paid short- and long-term disability plans.
• Employer-paid and voluntary life insurance.
• Paid parental leave and adoption assistance.
• Wellness programs, including weight-loss and lifestyle coaching, digital mental-health support, and 24/7 virtual telehealth access.
• Corporate discounts.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED