Physical Therapist Center Director

Concentra•Daytona Beach, FL

7d•Onsite

About The Position

The Center Therapy Director provides rehabilitative services to disabled, injured, and diseased patients while performing supervisory duties within the center. The role aligns care with Concentra Medical Centers’ Injury Process Management, occupational medicine rehabilitation philosophy, and applicable policies, practices, and regulations. The director spends all working time in a center providing direct patient care and leading by example to create an exceptional patient experience. The position oversees clinical outcomes, workflows, staffing, colleague development, patient and client satisfaction, and center business performance. It works with the Center Leadership Team (CLT), the Director of Therapy Operations (DTO), the Center Operations Director (COD), and the Center Medical Director (CMD) to improve quality, safety, operations, and business results. The job description notes that duties and responsibilities may change at any time with or without notice.

Requirements

Bachelor of Science or advanced degree in Physical Therapy, such as a Doctor of Physical Therapy, from an accredited college or university.
Meet the licensure requirements of the jurisdiction.
Customarily at least two years of demonstrated clinical experience.
Demonstrate Concentra Core Competencies: Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility.
Ability to make decisions or solve problems using logic to identify key facts, explore alternatives, and propose quality solutions.
Outstanding customer service skills and ability to deal with people tactfully and professionally.
Ability to properly handle sensitive and confidential information, including HIPAA and PHI, in accordance with federal and state laws and company policies.
Outstanding clinical knowledge of physical and occupational therapy services.
Outstanding dedication to Concentra’s occupational medicine therapy philosophy.
Demonstrated interest in leading therapy staff.
Demonstrated leadership qualities and administrative abilities relevant to the job responsibilities.
Excellent communication skills and the ability to exercise sound judgment, make decisions, and motivate employees.

Responsibilities

Provide direct patient care in the center and lead by example to create an exceptional patient experience.
Manage clinical center metrics related to quality outcomes and hold therapists accountable.
Demonstrate the components of the Physical Therapy Guidebook and the Perfect PT visit.
Manage clinical outcomes and address outlier cases with staff therapists.
Ensure clinical workflows support patient capture, referral processing, and scheduling.
Execute each patient’s therapy plan with a focus on early intervention and same-day evaluation.
Create a professional, collaborative working environment that promotes teamwork, quality, outcomes, and patient safety.
Work with the DTO to identify clinical improvement opportunities.
Build relationships with employers, referral sources, and payer groups through routine communication and engagement.
Use clinical systems effectively for documentation, coding, charge capture, and follow-through on patient care orders.
Ensure compliance with applicable State Practice Acts, rules and regulations, and workers’ compensation regulations.
Drive patient and client experience and satisfaction metrics.
Participate in CLT meetings with the COD and CMD to improve quality and patient safety, manage outliers, and support the center’s ongoing development and growth.
Maintain relationships with center clients and payers and respond to requests within 24 hours.
Work with the DTO and CLT to manage clinical and support staffing levels and proficiencies to optimize satisfaction, workflows, and efficiency.
Promote and exemplify Orange Book values for center colleagues.
Develop the success of staff therapists and PTSS throughout the talent life cycle.
Foster collaboration, professionalism, patient and colleague safety, quality care, continuous improvement, and recognition.
Promote collaboration within the CLT and across disciplines to achieve clinical and business outcomes.
Understand and provide input on center financial drivers and outcomes to support the annual business plan.
Promote center initiatives and workflows consistent with those at other centers.
Demonstrate financial awareness and provide input on the center budget and key business metrics.

Benefits

$20,000 recruitment bonus; eligible for monthly and quarterly bonuses.
Generous paid time off (PTO).
Paid holidays.
Paid sick/EID days.
Set schedule.
Flexible per diem opportunities.
Medical and prescription plans.
Basic and enhanced dental and vision plans.
Supplemental health benefits, including accident, critical illness, and hospital indemnity insurance.
LifeWorks employee assistance program.
Company-funded HSA.
Short-term disability.
Pre-tax health care and dependent care flexible spending accounts.
Training in the occupational medicine process management model.
Medical Experts Panel (MEP).
Concentra CEU courses.
New hire learning program.
Occupational Health University.
Leadership development program.
Manual therapy certification.
Yearly CEU stipend and CEU time.
Tuition reimbursement.
Professional on-demand learning modules.
Malpractice insurance.
Opportunities for advancement locally and nationally.
Traditional and Roth 401(k) with employer match.
Competitive salary.
Colleague referral bonus program.
Colleague discount program.
Life insurance and disability coverage.
Relocation assistance when applicable.
Incentive/RVU bonus.
Commuter benefits.
Identity theft services.
Company-paid long-term disability.