Phlebotomy Technician, FT, Evenings

Prisma Health•Greenville, SC

1d•Onsite

About The Position

The Phlebotomy Technician performs patient phlebotomy and supports laboratory testing through test ordering and processing, specimen handling, computer reporting, clerical work, and courteous patient interactions. The role is based at Greenville Memorial Hospital in the Laboratory-Phlebotomy department and works an evening shift. The technician may float to multiple client locations and patient service centers. The technician collects and processes specimens in accordance with established techniques, policies, and protocols; verifies patient and specimen identity; and labels, stores, and prepares specimens for transport. The position also includes entering information and orders into hospital and laboratory systems, performing assigned point-of-care testing, supporting safety and quality procedures, maintaining supplies and the work area, and coordinating with patients, caregivers, physician offices, couriers, and other team members. The technician may instruct new employees and students as assigned and completes required competencies, age-specific patient training, and annual continuing education.

Requirements

High school diploma or equivalent.
Three months of phlebotomy training and certification.
Knowledge of general phlebotomy equipment.
Interpersonal and communication skills.
Basic and proficient computer skills, including word processing, spreadsheets, databases, and data entry.
Knowledge of office equipment such as fax machines and copiers.
Telephone skills and ability to proofread documents.
Previous phlebotomy experience or training in a formal program that includes phlebotomy may qualify in lieu of the stated education and experience requirements.

Responsibilities

Collect and process specimens using correct techniques, policies, and protocols; verify patient and specimen identification and label specimens appropriately.
Use alternate patient identification procedures when a hospital armband is unavailable.
Enter and assess information in hospital and laboratory computer systems accurately and promptly; review collection lists, unreceived lists, tracking logs, and telephone logs, and take appropriate action.
Instruct patients on test preparation or specimen collection and distribute collection containers when needed.
Follow safety procedures, respond to safety violations and drills, report and document exposure incidents, use PPE and safety equipment, disinfect equipment, and maintain patient safety during collection and procedures.
Follow patient precautions and know the notification process for adverse patient reactions.
Identify, sort, aliquot, centrifuge, label, store, and retain specimens appropriately; package specimens for transport while maintaining required temperature for stability.
Restock supplies, keep the work area clean and orderly, monitor supply and reagent expiration dates, and follow established protocols.
Participate in work-unit action plans and support department goals and customer service, quality, and financial initiatives.
Communicate courteously with patients and guests; receive calls, document requests, coordinate collections, and relay pertinent information to team members using approved methods.
Register accounts and order tests in multiple laboratory systems; collect required consents for preauthorizations and Advanced Beneficiary Notices.
Complete clerical duties, including scanning patient data and tracking monthly workload performance; record test orders and provide reports in accordance with compliance regulations.
Communicate with physician offices and fax information regarding orders or billing; dispatch or arrange courier pickups.
Float to multiple client locations and patient service centers.
Perform assigned point-of-care testing accurately using established protocols and quality control; notify appropriate caregivers of critical values.
Instruct new employees and students in procedures, techniques, and theory as assigned; document proficiency and report training concerns.
Complete required six-month and annual competencies with documentation, complete age-specific patient training, and participate in the annual continuing education program.