Phlebotomy Technician, FT, Days

Prisma Health•Greenville, SC

1d•Onsite

About The Position

The Phlebotomy Technician collects patient specimens and is responsible for patient safety and comfort, following established standards and practices. The role accessions samples into computer systems for accurate testing and billing, obtains signed documents when needed, reviews outstanding workload reports, and performs point-of-care testing and sample processing when assigned. The technician may float among multiple client locations and patient service centers. The position also processes, stores, and prepares specimens for transport; performs related registration, test-ordering, documentation, and clerical tasks; communicates with patients, guests, caregivers, team members, and physician offices; and supports work-unit and departmental quality, customer-service, and financial initiatives. The technician may instruct new employees and students and completes required competencies, training, and continuing education.

Requirements

High school diploma or equivalent, or post-high-school diploma/highest degree earned.
Three months of phlebotomy training.
Knowledge of general phlebotomy equipment.
Interpersonal and communication skills.
Previous experience if no formal training.
Basic computer skills.
Knowledge of office equipment such as fax machines and copiers.
Proficiency with word processing, spreadsheets, and databases.
Data-entry, telephone, and document proofreading skills.

Responsibilities

Collect specimens using correct techniques, policies, and protocols; verify patient and specimen identification and label specimens with required information.
Use appropriate alternate patient-identification procedures when a hospital armband is unavailable.
Enter and assess information accurately and promptly in hospital and laboratory computer systems; review collection lists, unreceived lists, tracking logs, and telephone logs, and take appropriate action.
Instruct patients on test preparation or specimen collection and distribute collection containers when needed.
Organize and prioritize tasks and use time efficiently.
Follow safety procedures, respond to safety violations and drills, promptly report and document exposure incidents, use personal protective equipment and safety equipment, and disinfect equipment as required.
Maintain patient safety during collections and procedures, understand the notification process for adverse reactions, and follow patient precautions.
Process specimens for testing, including identifying, sorting, aliquoting, centrifuging, and labeling; store and retain specimens as required and prepare them for transport while maintaining appropriate temperatures.
Restock items, maintain a clean and orderly work area, monitor supply and reagent expiration dates, and follow established protocols.
Support work-unit action plans and departmental customer-service, quality, and financial initiatives.
Communicate with patients and guests courteously; receive and document incoming calls and collection requests, coordinate collections, and communicate pertinent information to team members using approved methods.
Register accounts and order tests in multiple laboratory systems; obtain required consents for preauthorizations and Advanced Beneficiary Notices.
Perform clerical duties, including scanning patient data and tracking monthly workload performance; record test orders and provide reports to appropriate personnel according to compliance requirements.
Communicate with physician offices and fax information concerning orders or billing; dispatch or arrange couriers for pickup.
Float to multiple client locations and patient service centers.
Perform point-of-care testing accurately when assigned, follow established protocols and quality-control procedures, and notify the appropriate caregiver of critical values.
Instruct new employees and students in procedures, techniques, and theory when assigned; document proficiency and report training concerns to the appropriate person.
Complete required six-month and annual competencies and age-specific patient training, and participate in the annual continuing education program.