Phlebotomy Technician, FT, Days

Prisma Health•Greenville, SC

1d•Onsite

About The Position

The Phlebotomy Technician collects patient specimens and is responsible for patient safety and comfort in accordance with established standards and practices. The role accesses samples into computer systems for accurate testing and billing, obtains required signed documents, reviews outstanding workload reports, and performs point-of-care testing and sample processing when assigned. The position also supports specimen processing and transport, patient and customer communication, laboratory documentation and computer-system tasks, supply and work-area upkeep, and training of new employees and students as assigned. The technician completes required competencies, age-specific patient training, and annual continuing education. The role is based at Greenville Memorial Hospital and may float to multiple client locations and patient service centers.

Requirements

High school diploma or equivalent, or post-high-school diploma/highest degree earned.
Three months of phlebotomy training and certification.
In lieu of the stated education and experience requirements, previous phlebotomy experience or training in formal programs that include phlebotomy qualifies candidates.
Knowledge of general phlebotomy equipment.
Interpersonal and communication skills.
Previous experience if no formal training.
Basic computer skills and proficient computer skills, including word processing, spreadsheets, and databases.
Data-entry skills.
Telephone skills.
Ability to proofread documents.
Knowledge of office equipment such as fax machines and copiers.

Responsibilities

Collect and process specimens using correct techniques, policies, and protocols; verify patient and specimen identification and label specimens correctly.
Use alternate patient identification procedures when a hospital armband is unavailable.
Enter and assess information in hospital and laboratory computer systems accurately and promptly; review collection lists, unreceived lists, tracking logs, and telephone logs, and take appropriate action.
Instruct patients on test preparation or specimen collection and distribute collection containers when needed.
Organize and prioritize tasks and use time efficiently.
Follow safety procedures, respond to safety violations and drills, report and document hazardous or infectious exposures, use PPE and safety equipment, disinfect equipment, and maintain patient safety during collection or procedures.
Observe patient precautions and follow the notification process if a patient has an adverse reaction.
Identify, sort, aliquot, centrifuge, and label specimens; store and retain specimens for designated periods; package and prepare specimens for transport while maintaining appropriate temperatures.
Restock supplies, maintain a clean and orderly work area, monitor supply and reagent expiration dates, and follow established protocols.
Participate in work-unit action plans and support department goals, customer service, quality, and financial initiatives.
Communicate with patients and guests courteously; receive calls, document requests, coordinate collections, and communicate pertinent information to team members through approved methods.
Register accounts and order tests in multiple laboratory systems; obtain required consents for preauthorizations and Advanced Beneficiary Notices.
Perform clerical tasks, including scanning patient data and tracking monthly workload performance; record test orders and provide reports to appropriate personnel in accordance with compliance regulations.
Communicate with physician offices and fax information concerning orders or billing; dispatch or arrange couriers for pickup.
Float to multiple client locations and patient service centers.
Perform point-of-care testing accurately when assigned, follow established protocols and quality control, and notify appropriate caregivers of critical values.
Instruct new employees and students in procedures, techniques, and theory as assigned; document proficiency and inform the appropriate person of training problems.
Complete required six-month and annual competencies on time and document them in the personnel file; complete required age-specific patient training and participate in the annual continuing education program.