The Phlebotomy Technician performs patient phlebotomy and related laboratory, administrative, and customer-service duties. Responsibilities include ordering and processing laboratory tests, labeling specimens, monitoring computer reports, and interacting positively and courteously with patients. The technician collects blood and performs waived testing accurately and efficiently, registers accounts, obtains required consents and authorizations, and enters information into hospital and laboratory systems. The role also includes answering phones, recording test orders, providing reports in accordance with compliance regulations, resolving issues for physicians, faxing information, and arranging courier pickups. The technician instructs patients on test preparation and collection, processes and packages specimens for transport while maintaining appropriate temperature, and maintains supply levels. The position may involve working across multiple client locations and patient service centers and directing daily operations there.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED