Phlebotomy/MA
About The Position
A Client Care Specialist (CCS2) supports AIDS Healthcare Foundation’s mission by providing friendly, helpful, courteous, confidential, and professional support to patients seeking HIV testing and prevention services, STI screenings, and treatment at clinics and fixed-site locations. This hybrid role contributes to patient care, patient retention, operational efficiency, and a positive client experience, and requires flexibility across clinical, administrative, and front-office responsibilities. The specialist works as part of a close-knit team and may be accountable to multiple leaders. The role supports comprehensive patient care by collecting medical histories, managing tests and screenings, recording vital signs, and addressing health complaints. It also facilitates patient registration, appointment management, and electronic chart creation, and requires accurate data documentation, including referrals and reports. The position requires venipuncture and collection of blood and other specimens for laboratory analysis. Applicants must hold either a valid phlebotomy license or a current medical assistant certificate.
Requirements
- Hold a valid phlebotomy license or a current medical assistant (MA) certificate.
- Have skills in venipuncture and collection of blood and other specimens.
Responsibilities
- Provide courteous, confidential, and professional support to clients seeking HIV testing and prevention services, STI screenings, and treatment.
- Transition between clinical, administrative, and front-office responsibilities as needed.
- Collect medical histories, manage tests and screenings, record vital signs, and address health complaints.
- Facilitate patient registration, appointment management, and electronic chart creation.
- Document information accurately, including referrals and reports.
- Perform venipuncture and collect blood and other specimens for laboratory analysis.
- Support patient care, retention, operational efficiency, and a positive client experience.
Benefits
- AHF offers comprehensive benefits intended to support employees’ physical, financial, spiritual, and professional health.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
