Phlebotomy Apprenticeship

Mass General Brigham•Newton, MA

4d•$18 - $25•Onsite

About The Position

The Phlebotomy Apprentice is an entry-level work-and-learn position that combines classroom instruction with supervised clinical training, primarily focused on phlebotomy and specimen collection. This is a learning role: clinical functions are performed under the guidance of experienced educators and department leaders, and supervised patient encounters support skill development and professional growth. The Apprentice may not perform clinical functions independently until program leadership has formally evaluated and documented competency. Competency is assessed incrementally throughout the program. Apprentices complete required instruction, skills labs, supervised clinical hours, performance assessments, competency checkpoints, and the required number of venipunctures and capillary sticks. The program prepares participants to become eligible to sit for a nationally recognized phlebotomy board examination upon completion. The role requires patient care and is onsite at Newton-Wellesley Hospital, with a rotating work shift and 40 scheduled hours per week.

Requirements

High school diploma or equivalent.
Healthcare experience of 0–1 year is preferred.
Strong attention to detail, particularly in specimen collection, labeling, and documentation.
Ability to learn and perform phlebotomy procedures accurately and confidently.
Effective communication skills and a patient-first customer service approach.
Ability to assess and respond to patient needs, including anxiety or risk of adverse reactions.
Ability to follow standardized protocols, safety procedures, and compliance requirements.
Strong teamwork and collaboration skills across clinical and laboratory settings.
Basic understanding of patient privacy, confidentiality, and infection control.

Nice To Haves

Healthcare experience of 0–1 year is preferred.

Responsibilities

Complete all apprenticeship training components, including didactic instruction, hands-on skills labs, supervised clinical hours, performance assessments, competency checkpoints, and required independent venipunctures and capillary sticks.
Perform venipuncture and capillary blood collection under direct supervision, progressively expanding techniques and patient populations as competency is formally assessed and documented.
Apply patient identification and specimen-labeling procedures under educator oversight, with all steps verified before specimen transport during the active training period.
Learn to recognize adverse patient reactions, such as syncope, hematoma, or anxiety, and respond according to program protocol under the guidance of supervising clinical or laboratory staff.
Develop patient communication skills, including explaining procedures and managing anxiety, through supervised patient encounters and educator feedback.
Handle sharps and biohazardous materials in accordance with regulatory and institutional safety requirements, and complete required safety training modules.
Build proficiency in laboratory information systems and electronic requisitioning under educator guidance, and complete required HIPAA training with supervised application.
Perform additional specimen collection procedures, such as urine collection, swabs, or EKGs, only after completing relevant training and receiving formal competency sign-off from a department leader.
Complete program requirements in preparation for eligibility to sit for a nationally recognized phlebotomy board examination.