Phlebotomist (Traveler)

Quest Diagnosticsorporated•Jamesburg, NJ

1d•Onsite

About The Position

The Patient Services Representative (PSR) represents the company to patients at a doctor’s office, patient service center, or other location as business needs dictate. The PSR collects blood samples and prepares specimens for laboratory testing, following established practices and procedures. The role involves direct patient contact and requires creating an atmosphere of trust and confidence while explaining procedures and collecting specimens safely, skillfully, and accurately. The PSR is expected to demonstrate leadership behaviors, process excellence, confidentiality, and accuracy in handling patient information. Under the direction of the area supervisor, the PSR performs daily activities accurately and on time, maintains a safe and professional environment, and carries out forensic and clinical specimen collection and processing. The role includes verifying patient demographic information and initials, obtaining the patient’s signature after venipuncture to confirm tubes were labeled in the patient’s presence and that the label is correct, and maintaining required records and documentation. The PSR also promotes a positive image to patients, clients, employees, and the public. The position requires flexibility to work across multiple locations, including patient service centers and in-office phlebotomy sites, potentially with minimal notice. Training locations may vary based on trainer availability. The schedule information provided is Monday through Friday, 8:00 a.m. to 4:30 p.m., with alternate Saturdays from 8:00 a.m. to noon; staffing needs may also include weekends, holidays, on-call work, and overtime. Reliable transportation to and from the worksite is required.

Requirements

Minimum of 2–3 years of experience.
Excellent phlebotomy skills, including experience with pediatric and geriatric patients.
Ability to produce quality, error-free work in a fast-paced, high-volume environment.
Ability to work independently with minimal on-site supervision.
Ability to handle multiple priorities.
Flexible availability based on staffing needs, including weekends, holidays, on-call work, and overtime.
Ability to work flexible hours and cover multiple locations, including patient service center and in-office phlebotomy locations, with minimal notice.
Commitment to company policies and procedures, including the dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
Ability to make decisions based on established procedures and exercise good judgment.
Reliable transportation to and from the worksite; bus, Uber, and rideshare are not considered reliable transportation. A valid driver’s license and clean driving record are required if applicable.
Ability to demonstrate superior customer focus, communicate openly and transparently with peers, supervisors, and patients, embrace change, and demonstrate knowledge of the business.
Must be available whenever scheduled, be on time, and stay for the entire shift; excessive absenteeism or tardiness is not tolerated and may result in termination.

Responsibilities

Collect blood specimens from patients, including pediatric and geriatric patients, using safe, skillful, and accurate phlebotomy practices.
Prepare specimens for laboratory testing according to established practices and procedures.
Perform forensic and clinical specimen collection and processing duties.
Verify patient demographic information and initials, and obtain the patient’s signature after venipuncture to confirm tubes were labeled in the patient’s presence and correctly.
Perform daily activities accurately and on time under the direction of the area supervisor.
Maintain a safe and professional environment.
Maintain required records and documentation.
Work at doctor’s offices, patient service centers, and in-office phlebotomy locations as business and staffing needs require.
Communicate with patients, peers, and supervisors, and promote a positive image of the company.
Remain available for scheduled shifts and stay for the entire shift.