Phlebotomist, UofL Hospital, Lab, Days
About The Position
The Phlebotomist performs blood collection and specimen processing, along with the associated clerical and computer documentation. The role supports the hospital and laboratory’s infection control and safety policies, uses sound judgment and attention to detail, and demonstrates technical, critical-thinking, and interpersonal skills. The Phlebotomist interacts courteously and professionally with patients, visitors, coworkers, and medical staff, practices AIDET, and respects patient confidentiality. The role may serve adult, geriatric, adolescent, newborn, and neonatal patients, and occasionally pediatric patients. The position contributes to the efficient operation of the laboratory by performing and processing collections within established turnaround times, monitoring specimen integrity, investigating unexpected situations, transporting specimens, and ensuring required medical-necessity documentation. It also supports staff training, continuing education, policy and procedure improvements, and compliance with safety, HIPAA, and organizational requirements.
Requirements
- High school diploma or equivalent.
- CPR certification.
- Excellent customer-service skills.
- Strong organizational, computer, and communication skills.
- Extreme attention to detail and strong ability to prioritize work duties.
- Ability to communicate effectively verbally and in writing.
- Ability to critically think through complex patient situations and process improvements.
- Ability to assist others in developing clinical reasoning skills.
- Commitment to professionalism, confidentiality, safety standards, teamwork, and effective interaction with patients, physicians, staff, visitors, and the broader health care community.
Nice To Haves
- Completion of a certified phlebotomy program.
- Completion of a phlebotomy externship through a certified phlebotomy program or one year of phlebotomy experience.
- Phlebotomy certification.
- Experience with Cerner HER.
Responsibilities
- Perform phlebotomy procedures accurately and within established turnaround times.
- Recognize abnormal or unexpected situations and investigate them before delivering specimens to the testing area.
- Transport specimens to the laboratory in a timely manner.
- Answer phone calls and provide information courteously and professionally.
- Monitor specimen integrity and process specimens properly and promptly.
- Ensure documentation for medical necessity.
- Follow safety standards established by the laboratory, hospital, and regulatory agencies.
- Contribute to the efficient operation of the laboratory.
- Participate in continuing education programs.
- Practice AIDET.
- Identify and report safety hazards or concerns.
- Suggest improvements to policies and procedures.
- Teach and train other staff and potential employees.
- Develop and assist with writing training guides and standard work documents.
- Maintain compliance with company policies, procedures, standards of conduct, and HIPAA privacy and security requirements.
- Maintain confidentiality and protect sensitive data.
- Collaborate with and support team members, and demonstrate exceptional customer service.
- Perform other duties as assigned by laboratory leadership.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
