Phlebotomist, UofL Hospital, Lab, 8a-6:30p

UofL Health•Louisville, KY

2d•Onsite

About The Position

The Phlebotomist performs blood collection and specimen processing and maintains the associated clerical and computer documentation. The role supports laboratory and hospital infection-control and safety policies, uses sound judgment and attention to detail, and demonstrates technical, critical-thinking, and interpersonal skills. The phlebotomist interacts courteously and professionally with patients, visitors, co-workers, and medical staff, practices AIDET, and respects patient confidentiality. The role may provide clinical laboratory services to adult, geriatric, adolescent, newborn, and neonatal patients, and occasionally pediatric patients. The position is at UofL Hospital - UMC, 530 South Jackson Street, Louisville, Kentucky. The listed shift is second shift, with hours shown in the title as 8 a.m.–6:30 p.m. The role also contributes to laboratory operations through safety reporting, process-improvement suggestions, staff teaching and training, and development of training guides and standard work documents.

Requirements

High school diploma or equivalent.
CPR certification.
Excellent customer service skills.
Strong organizational skills.
Strong computer skills.
Strong communication skills and ability to communicate effectively verbally and in writing.
Extreme attention to detail.
Strong ability to prioritize work duties.
Ability to think critically through complex patient situations and process improvements.
Ability to assist others in developing clinical reasoning skills.

Nice To Haves

Completion of a certified phlebotomy program.
Completion of a phlebotomy externship through a certified phlebotomy program or one year of phlebotomy experience.
Phlebotomy certification.
Experience with Cerner HER.

Responsibilities

Perform phlebotomy procedures accurately and within established turnaround times.
Recognize abnormal or unexpected situations and investigate them before delivering specimens to the testing area.
Transport specimens to the laboratory in a timely manner.
Answer phone calls and provide information courteously and professionally.
Monitor specimen integrity.
Process specimens properly and in a timely manner.
Ensure documentation for medical necessity.
Follow safety standards set by the laboratory, hospital, and regulatory agencies.
Contribute to the efficient operation of the laboratory.
Participate in continuing education programs.
Perform AIDET.
Identify and report safety hazards or concerns.
Suggest improvements to policies and procedures.
Teach and train other staff and potential employees in position duties.
Develop and assist in writing training guides and standard work documents.
Maintain compliance with company policies, procedures, and standards of conduct.
Comply with HIPAA privacy and security requirements and maintain confidentiality.
Demonstrate professionalism, organizational values, and appropriate conduct and demeanor.
Protect sensitive data and adhere to organizational and department-specific safety standards and guidelines.
Collaborate with and support team members.
Provide exceptional customer service and interact effectively with physicians, patients, residents, visitors, staff, and the broader health care community.
Perform other duties as assigned by laboratory leadership.