Phlebotomist -Blood drive team (we train) FT

Versiti, Inc.•Traverse City, MI

10d

About The Position

Versiti is hiring a full-time Phlebotomist for its blood drive team. Under direct supervision by department leadership, the role performs whole blood and apheresis collections and provides donors with a safe, respectful, and positive donation experience. The position also supports mobile blood drives by preparing collection sites, setting up equipment and technology, and, with a valid in-state driver’s license, operating a mobile drive vehicle to transport staff, supplies, and equipment safely and on time in accordance with DOT guidelines. The role collaborates with coordinators and coworkers and contributes to a respectful, supportive team culture. The schedule is full-time at 32–40 hours per week, with workdays described as Monday through Friday and a five-days-on, two-days-off pattern. Availability is required from 4:00 a.m. to 10:00 p.m., including weekends and holidays; hours depend on the blood drive schedule, and schedules are posted two to three weeks in advance. The employer provides eight weeks of paid training. Compensation information is shared during phone screening based on location and qualifications; skill-based percentage increases may be available after training, as may an additional increase for Spanish bilingual skills after passing a certification exam.

Requirements

High school diploma or GED required.
Less than one year of job-related experience required.
Valid, in-state driver’s license required.
Cargo certification required.
Ability to read and interpret standard operating procedures, safety rules, operating and maintenance instructions, and department manuals.
Basic mathematical aptitude and strong attention to detail.
Ability to apply judgment to written or oral instructions and organize work for productive workflow.
Ability to provide consistently positive, professional, empathetic, donor-centric service.
Ability to contribute to a positive team culture through respectful communication, behavior, and collaboration.
Ability to work independently and with a team, and adapt to changing organizational and donor needs.
Strong communication skills, including respectfully giving and receiving feedback from peers, donors, and leadership.
Ability to work evenings, weekends, and holidays.
Ability to learn and use computer applications required for the work.
Ability to work within the required availability window of 4:00 a.m. to 10:00 p.m., including weekends and holidays.

Nice To Haves

One to three years of relevant people-facing experience preferred.
Spanish bilingual skills, with an additional increase available after passing a certification exam.

Responsibilities

Prepare collection sites and set up equipment, including technology systems and quality control.
Operate mobile drive vehicles when applicable, following DOT guidelines and safely transporting staff, supplies, and equipment.
Load and unload supplies and equipment at mobile sites.
Conduct donor screening, collect donor histories, perform mini-physicals, and determine donor eligibility.
Perform venipunctures and blood draws, including whole blood and apheresis collections.
Maintain donor safety and observe donors for reactions; respond to reactions and assist other staff with reaction care as needed.
Provide respectful, compassionate, professional customer service; respond to donor questions, concerns, requests, and complaints, and escalate issues to a leader when appropriate.
Rebook donors for future appointments and, when applicable, recruit and convert donors for automation.
When applicable, conduct automation using Alyx and/or Trima and recognize and respond to automation reactions.
Maintain product integrity and proper donor identification; perform routine equipment maintenance and complete department records.
Prepare and pack units for transport when needed.
Support a positive team culture through collaboration, respectful communication, and support for coworkers.
Follow applicable regulatory and compliance requirements and standard operating policies and procedures.
Perform other duties within the scope of the job classification as assigned.