Blood Bus driver/Phlebotomist (will train Phlebotomy)

Versiti, Inc.•Grand Rapids, MI

About The Position

Under direct supervision from department leadership, the Blood Bus Driver/Phlebotomist collects whole blood and apheresis products, interacts with donors and coordinators, and provides a positive, professional donation experience. The role also drives the mobile blood-drive vehicle and transports staff safely and efficiently. The employee supports a collaborative, respectful team culture through teamwork, communication, and professionalism. The position includes eight weeks of paid phlebotomy training. Schedules depend on blood-drive needs and may change with business needs. Availability is required between 4:00 a.m. and 10:00 p.m., including weekends and holidays; schedules are posted two to three weeks in advance. The stated schedule is Tuesday through Saturday, with 32–40 hours per week. Evening and weekend shift differentials are available, as are skill-based increases after training and an additional increase for Spanish bilingual certification.

Requirements

High school diploma or GED.
Less than one year of job-related experience.
CDL with air-brakes endorsement (B) required upon hire; the posting also states that a CDL A or B is required.
Ability to read and interpret standard operating procedures, safety rules, operating and maintenance instructions, and department manuals.
Basic mathematical aptitude and strong attention to detail.
Ability to apply judgment to written or oral instructions and organize work for productive workflow.
Ability to provide consistently positive, professional, empathetic, donor-centric service.
Ability and desire to contribute to a positive team culture through respectful communication, behavior, and collaboration.
Ability to work independently and with a team, and adapt to changing organizational and donor needs.
Strong communication skills, including respectfully providing and receiving feedback from peers, donors, and leadership.
Availability to work evenings, weekends, and holidays, with schedule availability between 4:00 a.m. and 10:00 p.m.
Ability to learn and use computer applications required for the duties.
Ability to use a navigation system, personal computer, general office equipment, Microsoft Suite, donor-screening equipment, and phlebotomy collection equipment.

Nice To Haves

One to three years of relevant people-facing experience is preferred.
Spanish bilingual certification can qualify for an additional increase.

Responsibilities

Operate mobile-drive buses with a valid CDL, follow DOT guidelines, safely transport staff, supplies, and equipment, and arrive at sites on time.
Prepare collection sites and perform setup, including technology systems and, where applicable, quality control.
Conduct donor screening, collect donor histories, perform mini-physicals, and perform phlebotomy.
Provide respectful, compassionate, professional donor service; respond to inquiries, requests, and complaints promptly and completely, escalating issues to a leader when appropriate.
May conduct automated collections using Alyx and/or Trima, recognize and respond to automation reactions, and recruit and convert donors for automation.
Support a positive team culture through collaboration, teamwork, encouragement, and respectful behavior toward coworkers.
Maintain product integrity and correct donor identification, perform routine equipment maintenance, complete department records, and, as needed, prepare and pack units for transport.
Observe donors for reactions, provide reaction care, and assist other staff with reactions as needed.
Rebook donors for future appointments.
Submit to additional background checks when required by a sponsor.
Perform other duties reasonably within the scope of the job classification.
Follow applicable regulatory and compliance requirements and standard operating policies and procedures.

Benefits

Medical, dental, and vision plans for eligible full-time regular employees.
Paid time off and holidays.
Short- and long-term disability insurance.
Life insurance.
401(k) match of 7% dollar for dollar.
Voluntary programs and discount programs.
Eight weeks of paid phlebotomy training.
Generous PTO policy.
Evening and weekend shift differentials.
Skill-based percentage increases after training.
Additional increase available after passing the Spanish bilingual certification exam.
Sign-on bonus.