Blood Bus driver/Phlebotomist (will train Phlebotomy)

Versiti•Grand Rapids, MI

About The Position

Versiti seeks a Blood Bus Driver/Phlebotomist to collect whole blood and apheresis products under the direct supervision of department leadership. The role provides donors with a safe, respectful, and positive donation experience while working cooperatively with coordinators and other team members. The employee also drives the mobile drive vehicle and transports staff, supplies, and equipment safely and on time. Phlebotomy training is provided, including eight weeks of paid training. This is a full-time position working 32–40 hours per week, Tuesday through Saturday. Availability is required between 4:00 a.m. and 10:00 p.m., including weekends and holidays. Hours depend on the blood drive schedule and may change based on business needs; schedules are posted two to three weeks in advance. Evening and weekend shift differentials are available, as are skill-based percentage increases after training and an additional increase for bilingual Spanish after passing a certification exam. A CDL A or B is required; a CDL with air brakes endorsement (B) is required upon hire. Versiti describes its work as bringing together donors, scientific curiosity, and precision medicine to improve patient outcomes and support healthcare partners. The role also contributes to a collaborative and respectful team culture and a strong employee experience.

Requirements

High school diploma or GED required.
Less than one year of job-related experience required.
CDL A or B required; a CDL with air brakes endorsement (B) is required upon hire.
Ability to work evening, weekend, and holiday hours.
Ability to read and interpret standard operating procedures, safety rules, operating and maintenance instructions, and department manuals.
Basic mathematical aptitude and strong attention to detail.
Ability to apply judgment to written or oral instructions and organize work for productive workflow.
Ability to provide consistently positive, professional, empathetic, donor-centric service.
Ability and desire to contribute to a positive team culture through respectful communication, behavior, and collaboration.
Flexibility to work independently and with a team, and adaptability to changing organizational and donor needs.
Strong communication skills, including the ability to respectfully give and receive feedback from peers, donors, and leadership.
Ability to learn and use computer applications required for the job.
Knowledge of standardized work routines, general facts and information, and/or simple equipment, machines, and materials; this knowledge is usually acquired through on-the-job training.

Nice To Haves

One to three years of relevant people-facing experience preferred.
Bilingual Spanish; an additional increase is available after passing a certification exam.

Responsibilities

Operate mobile drive buses when authorized with a valid CDL, following DOT guidelines and safely transporting staff, supplies, and equipment to arrive on time.
Prepare collection sites and set up equipment and technology systems, which may include quality control.
Perform donor screening, collect donor histories, conduct mini-physicals, and perform phlebotomy.
Provide respectful, compassionate, professional, and customer-focused donor service; respond promptly and completely to inquiries, requests, and complaints, escalating to a leader when appropriate.
Conduct automated collections using Alyx and/or Trima when assigned, including recognizing and responding to automation reactions, and recruit and convert donors for automation.
Promote a positive team culture through collaboration, respectful communication, and support for coworkers.
Maintain product integrity and correct donor identification; perform routine equipment maintenance and complete department records.
Prepare and pack units for transport when assigned.
Observe donors for reactions, provide reaction care, and assist other staff with reaction management as needed.
Rebook donors for future appointments.
Perform other duties reasonably within the scope of the job classification.
Follow applicable regulatory and compliance requirements and standard operating policies and procedures.
Complete additional background checks when required by a sponsor.