Phlebotomist Team Lead

Labcorp•Wildomar, CA

3d•$24 - $29•Onsite

About The Position

Labcorp is seeking a Phlebotomist Team Lead to join its team at 36320 Inland Valley Drive, Suite 103, Wildomar, CA 92595. The role may be based in a Patient Service Center or a client office. The schedule is Monday to Friday, with hours varying between 6:00 a.m. and 6:00 p.m.; additional hours and rotating weekends may be required. The position combines patient-facing specimen collection and customer service with monitoring workflow, supporting coworkers, and administrative duties. Travel to additional sites may be needed. The role performs blood collection by venipuncture and capillary techniques for patients of all ages, collects specimens for drug screens, paternity tests and alcohol tests, enters patient information, handles billing and payments when required, and prepares specimens for testing and analysis. The Team Lead also monitors patient flow, wait times, inventory, information logs and productivity reports; reports performance, compliance and staffing concerns; addresses customer-service issues; and promotes teamwork and communication. The position pays $24.00–$29.00 per hour. A quarterly incentive bonus may be available to eligible participants based on performance metrics. Employees regularly scheduled for at least 20 hours per week are eligible for comprehensive benefits, including medical, dental, vision, life, short- and long-term disability, 401(k), paid time off or flexible time off, tuition reimbursement, and an employee stock purchase plan. Eligibility varies for employees working fewer than 20 hours, casual employees, interns, temporary employees, and employees on a 7-on/7-off schedule.

Requirements

At least 2 years of experience as a phlebotomist.
High school diploma, GED or equivalent.
California state-issued Phlebotomy license (CPT); an application for a phlebotomy license filed with the California Department of Health at the time of hire may meet the requirement in lieu of the license.
Experience managing workflow in a patient-centered environment.
Knowledge of phlebotomy procedures, techniques and role responsibilities.
Ability to pass a standardized color blindness test.
At least 21 years of age and a clean driving record.
Flexibility to work overtime as needed.
Exceptional customer service.

Nice To Haves

Associate degree.
At least 3 years of experience as a phlebotomist.
At least 2 years of experience in a supervisory role.
At least 1 year of phlebotomy experience with pediatric patients.

Responsibilities

Observe and report performance, compliance or staffing-related issues to supervisors.
Manage and monitor patient flow, wait times, inventory levels and information logs.
Monitor monthly productivity reports and report deviations as necessary.
Address customer service-related issues promptly and respectfully.
Promote teamwork, cohesiveness and effective communication among coworkers.
Perform blood collections by venipuncture and capillary techniques for all age groups.
Collect specimens for drug screens, paternity tests, alcohol tests and other purposes.
Enter patient information accurately and in a timely manner.
Process billing information and collect payments when required.
Prepare collected specimens for testing and analysis.
Perform administrative and clerical duties as necessary.
Travel to additional sites when needed.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short- and long-term disability coverage
401(k)
Paid Time Off (PTO) or Flexible Time Off (FTO), subject to eligibility and schedule
Tuition reimbursement
Employee Stock Purchase Plan
Potential quarterly incentive bonus based on performance metrics