Phlebotomist Team Lead

Labcorp•Wildomar, CA
•Onsite

About The Position

Labcorp is seeking a Phlebotomist Team Lead to join its team at 36320 Inland Valley Drive, Suite 103, Wildomar, California. The role may be based in a Patient Service Center or a client office. The Team Lead performs skilled specimen collections and provides customer service while helping oversee patient flow, staffing-related issues, inventory, productivity, and communication among coworkers. The position also includes specimen processing and administrative duties, with travel to additional sites when needed. The schedule is Monday through Friday, with hours varying between 6:00 a.m. and 6:00 p.m. Additional hours and rotating weekends may be required. Overtime may be needed. The posted pay range is $24.00–$29.00 per hour. Eligible employees may receive a quarterly incentive bonus based on performance metrics. Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits, including medical, dental, vision, life, short- and long-term disability, 401(k), paid or flexible time off, tuition reimbursement, and an employee stock purchase plan.

Requirements

  • At least 2 years of experience as a phlebotomist.
  • High school diploma, GED, or equivalent.
  • California state-issued phlebotomy license (CPT); an application for a phlebotomy license filed with the California Department of Health at the time of hire may meet the license requirement.
  • Experience managing workflow in a patient-centered environment.
  • At least 1 year of phlebotomy experience with pediatric patients.
  • Knowledge of phlebotomy procedures, techniques, and role responsibilities.
  • Ability to pass a standardized color blindness test.
  • At least 21 years of age and a clean driving record.
  • Flexibility to work overtime as needed.
  • Exceptional customer service.

Nice To Haves

  • Associate degree.
  • At least 3 years of experience as a phlebotomist.
  • At least 2 years of experience in a supervisory role.

Responsibilities

  • Observe and report performance, compliance, or staffing-related issues to supervisors.
  • Manage and monitor patient flow, wait times, inventory levels, and information logs.
  • Monitor monthly productivity reports and report deviations as necessary.
  • Address customer service-related issues promptly and respectfully.
  • Promote teamwork, cohesiveness, and effective communication among coworkers.
  • Perform blood collections by venipuncture and capillary techniques for patients of all age groups.
  • Collect specimens for drug screens, paternity tests, alcohol tests, and other purposes.
  • Enter patient information accurately and promptly.
  • Process billing information and collect payments when required.
  • Prepare collected specimens for testing and analysis.
  • Perform administrative and clerical duties as necessary.
  • Travel to additional sites when needed.

Benefits

  • Quarterly incentive bonus program based on performance metrics for eligible participants.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Short- and long-term disability coverage.
  • 401(k).
  • Paid Time Off (PTO) or Flexible Time Off (FTO), subject to eligibility and schedule.
  • Tuition reimbursement.
  • Employee Stock Purchase Plan.
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