Phlebotomist Outreach

Brown Medicine•Dartmouth, MA

3d•$18 - $30•Onsite

About The Position

Under the supervision of the Manager Laboratory Outreach Services or with guidance from the Lead Phlebotomist, the Phlebotomist Outreach obtains blood and other patient specimens for routine and specialized testing. The role serves pediatric and adult patients in outpatient units and may include obtaining samples at patients’ homes. It also transports specimens, maintains related records, and supports patient- and family-centered care in keeping with Brown University Health and The Miriam Hospital’s mission, vision, and values. Employees are expected to model Compassion, Accountability, Respect, and Excellence. The position includes patient registration and test-order entry, specimen collection and handling, patient preparation and instruction, and associated clerical work. Duties are performed according to established procedures, hospital policies, and universal precautions, with attention to patients’ developmental stages and cultural patterns.

Requirements

High school diploma or GED.
Phlebotomy certificate through the National Accrediting Agency for Clinical Laboratory Sciences and/or completion of a phlebotomy certificate program that includes a formal internship demonstrating 100 successful venipunctures. Six months of phlebotomy experience may be considered in lieu of the internship; more than five years of direct phlebotomy experience may be considered in lieu of certification.
Ability to perform venipuncture and capillary puncture on adults, children, and infants.
Interpersonal skills to obtain and provide information and explain procedures effectively to patients.
Knowledge and skills to provide care with consideration of aging processes, human development stages, and cultural patterns.
Clerical skills to prepare and maintain records and reports, including keyboard skills to enter and access information.
Familiarity with blood-collection equipment, anticoagulants, special precautions, and interference.
Ability to distinguish chromatic colors.
Phlebotomy certificate required.
Manual dexterity to perform venipunctures.

Responsibilities

Perform computer-system functions to support proper specimen collection and documentation.
Register patients and verify identity; enter demographics, insurance, guarantor, primary care provider, ordering provider, tests, and diagnostic codes according to established procedures.
Manage Advanced Beneficiary Notice (ABN) requirements, including supporting diagnostic codes, document review, obtaining patient signatures, document management, and scanning.
Perform clerical activities such as following up on medical necessity, sorting and filing records, completing daily checklists, answering phones, delivering reports, and receiving patients into the clinical treatment area.
Monitor standing orders for expiration and renewals and ensure follow-up tasks are completed.
Provide patients with test forms and instructions about special preparation; contact patients or outside physician offices to obtain information or arrange repeat testing when needed.
Schedule venipunctures or capillary punctures according to priority and test requirements, including timed studies; use collection labels and the Pathology Handbook to ensure specimens meet collection requirements.
Verify patient identity and preparation before collection, including fasting or special diet requirements.
Collect blood by venipuncture or capillary puncture and, when needed, collect other specimens such as throat cultures.
Alert nursing staff or a supervisor to collection deviations or adverse patient conditions; process samples when required, including centrifuging and specimen tracking.
Collect specimens for specialized tests, verify dosage volume and timing, and monitor patients for reactions when assigned.
Perform bleeding times when required.
Label, wrap, and transport samples according to specimen type and urgency, and maintain specimen procurement records.
Follow established procedures, guidelines, and protocols when obtaining samples at patients’ homes.
Perform other duties as assigned.