Outreach Phlebotomist

Advocate Health•West Allis, WI

3d•$20 - $30

About The Position

The Outreach Phlebotomist collects and processes specimens from newborn, pediatric, and adult patients, following established protocols and ensuring accurate identification, labeling, and suitability for testing. The role enters and verifies test requests, resolves specimen or requisition issues, and responds to additional collection requests from dispatch staff. It also includes vehicle-use documentation, maintaining supplies and equipment, instructing employees and students, and documenting quality assurance information. The position requires age-appropriate care knowledge and the ability to assess patient status and respond to age-specific needs. This is a part-time position with 28 hours per week. Work hours are 1330–2200, with every-other-weekend and holiday rotation and an on-call rotation for third shift. The position requires constant travel and may involve exposure to inclement weather and adverse road conditions, as well as human blood and body fluids and other potential workplace hazards. Appropriate protective equipment must be worn as needed.

Requirements

High school graduate.
Current driver's license issued by the state of residency and a driving record that meets Aurora fleet safety standards.
No experience required.
Basic computer skills, including experience using computer software applications.
Keyboarding and typing skills.
Excellent verbal and written communication skills; good listening and decision-making skills; ability to use the telephone effectively with a clear speaking voice and courteous manner.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and hospital and laboratory employees.
Ability to operate all equipment necessary to perform the job.
Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally, and to sit, stand, walk, and bend for the majority of the workday.
Ability to handle stressful situations calmly and professionally.
Ability to meet the position’s travel requirements and work amid potential exposure to inclement weather and adverse road conditions.
Ability to work with potential exposure to mechanical, electrical, chemical, radioactive, and infectious agents and human blood and body fluids, while wearing appropriate protective equipment as needed.

Responsibilities

Verify positive patient identification and assess patient reactions to specimen procurement.
Perform venipuncture and collect other specimens from newborn, pediatric, and adult patients according to established protocol; obtain medical assistance when necessary.
Collect specimens according to priority and scheduled draw times, and ensure all collection functions are completed according to protocol.
Ensure specimens are properly labeled and suitable for testing; resolve specimen identification or requisition problems and clarify requests.
Enter, release, and verify test requests in the computer system as needed.
Process specimens for testing, including aliquoting, while maintaining proper specimen identification.
Respond to additional specimen procurement requests from dispatch staff via pager or phone.
Follow procedures for logging vehicle use and keep the Supervisor informed of current driving status.
Assist with inventory and maintain supplies and equipment.
Instruct employees and students in phlebotomy, data entry, and specimen processing functions.
Document appropriate information for quality assurance and improvement according to established protocol.
Provide care appropriate to patients’ ages and developmental needs, consistent with departmental policies and procedures.

Benefits

Paid Time Off programs.
Medical, dental, vision, life, and short- and long-term disability benefits.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.
Premium pay such as shift and on-call pay, based on teammate's job.
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Career development programs.