Phlebotomist/Medical Assistant

IVI America•East Palo Alto, CA
•$27 - $29•Onsite

About The Position

RMA Northern California, soon to be Everleap Fertility, is seeking a Phlebotomist/Medical Assistant to support its growing Palo Alto location. The role provides hands-on experience in a specialized clinical environment and supports patients receiving fertility care. The employee works alongside physicians, nurses, and clinical staff to deliver compassionate, high-quality care in a fast-paced setting where teamwork, empathy, attention to detail, and patient focus are important. The Clinical Assistant promotes and restores patients’ health by assisting with the nursing process and supporting physicians and multidisciplinary team members with hands-on patient care. The role also helps create a positive patient experience and ensures high-quality service. The stated schedule is full-time, Monday through Friday, 6:30 AM–3:30 PM, with rotating weekends and holidays; the posting also notes occasional evenings and separately lists a schedule in San Francisco.

Requirements

  • Completion of a Phlebotomy Program; CPT-1 required.
  • At least 6 months of experience as a Medical Assistant in a physician practice.
  • Knowledge of Microsoft Office, especially Outlook and Excel, required.
  • Ability to work weekends, holidays, and occasional evenings.

Nice To Haves

  • Completion of a Certified Medical Assistant Program preferred.
  • Prior experience in women’s healthcare preferred.
  • EMR experience preferred.

Responsibilities

  • Assist physicians with clinical procedures.
  • Follow proper protocols for all procedures.
  • Perform phlebotomy.
  • Accurately document ultrasound measurements and provider comments, use appropriate stimulation templates, and chaperone ultrasounds.
  • Clean examination rooms and equipment according to protocol.
  • Set up and stock examination and procedure rooms.
  • Maintain clinical supplies inventory.
  • Collect and process specimens for in-house and outside laboratories.
  • Manage Lanfax for outside labs, reports, and results; enter results and email them to the provider team for review.
  • Provide patients with information about upcoming procedures and reassurance and comfort before, during, and after procedures.
  • Support physicians, nurses, and multidisciplinary team members with hands-on patient care.

Benefits

  • Medical, dental, and vision insurance options.
  • Retirement 401(k) plan.
  • Paid time off and paid holidays.
  • Company-paid life insurance, long-term disability, and AD&D.
  • Flexible spending accounts.
  • Employee assistance program.
  • Tuition reimbursement.
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