Medical Assistant/Phlebotomist

CVS Health • Pleasant Grove, TX

5d

About The Position

Oak Street Health is a rapidly growing, community-based healthcare company delivering integrated primary care and wellness services to adults on Medicare in medically underserved communities. Medical Assistant/Phlebotomists are members of team-based Care Teams and help provide high-touch primary care while coordinating patients’ care throughout the healthcare system. The role requires flexibility, attention to detail, problem-solving, and the ability to build relationships with members.

Medical Assistants work collaboratively with teammates to greet and room patients, support providers, and assess patients’ health conditions, including through routine diagnostic testing. The position is full-time, with anticipated hours of 40 per week. The listed typical pay range is $18.50–$35.29 per hour; the actual offer depends on factors such as experience, education, geography, and other relevant considerations. The role may also be eligible for a CVS Health bonus, commission, or short-term incentive program.

Requirements

• CPR certification.
• Medical Assistant certification or registration.
• EMR experience.
• At least 2 years of experience working with geriatric patients.
• Strong communication skills and customer service orientation.
• Problem-solving skills, accountability, flexibility, and a positive attitude.
• U.S. work authorization.
• Ability to embody Oak Street Health’s values: radiating positive energy, assuming good intentions, creating an unmatched patient experience, driving clinical excellence, taking ownership and delivering results, and being scrappy.

Nice To Haves

• 3–5 years of experience in a Medical Assistant role preferred.
• Phlebotomy Technician Certification preferred.
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities served, where necessary.

Responsibilities

• Room patients promptly, support efficient patient flow, and help providers stay on schedule.
• Deliver an exceptional patient experience and help patients prepare for provider visits.
• Obtain vital signs and chief complaints, and review medications.
• Deliver patient screenings according to protocols.
• Order supplies and stock examination rooms.
• Conduct routine quality-control checks, including infection-control measures, equipment quality checks, and checks for expired medications and supplies.
• Ensure examination rooms are clean, safe, and ready for patient visits.
• Under the direction of an RN, provider, or protocol, provide telephonic support to patients.
• Assist providers, RNs, or social workers with home-based support for high-risk members, as necessary.
• Under the direction of an RN or provider, provide appropriate MA visits, including vaccinations and procedures such as ABI, spirometry, and EKGs.
• Perform waived laboratory testing.
• Schedule diagnostic testing.
• Apply or assist with the application of durable medical equipment.
• Support the care team in obtaining medical records and ensuring records are scanned into the EMR according to protocols.
• Participate in care team meetings about patient care and clinic operations.
• Perform other duties as assigned.

Benefits

• Paid vacation and sick time.
• Generous 401(k) match with immediate vesting.
• Health benefits, including medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs.
• Other resources supporting physical, emotional, and financial well-being, based on eligibility.
• Potential eligibility for a CVS Health bonus, commission, or short-term incentive program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed