Medical Assistant / Phlebotomist

CVS Health•Winston-Salem, NC
•$19 - $35•Onsite

About The Position

At Oak Street Health, Medical Assistants are essential members of the Care Team and report to the Practice Manager or Center Operations Specialist. The primary role is to collect accurate patient data through screenings, vital signs, and diagnostic testing to support informed clinical decision-making. Success requires flexibility, attention to detail, and strong patient relationships. Medical Assistants collaborate with their team to drive clinical results and provide an excellent patient experience.

Requirements

  • At least 1 year of experience employed as a medical assistant, excluding externship experience; primary care experience is preferred.
  • At least 1 year of extensive experience with blood draws (phlebotomy) and specimen collection.
  • Active CPR or BLS certification.
  • Experience with Electronic Medical Records (EMR).
  • Ability to quickly navigate multiple computer programs, including Gmail, MS Word or Google Docs, and Excel or Google Sheets.
  • Hands-on patient experience taking vital signs, administering diagnostic testing, and providing immunizations.
  • Ability to remain upright and stationary or move around the work area for approximately 6 to 7 hours of an 8-hour workday, and lift up to 20 pounds. Reasonable accommodations are available to qualified individuals.
  • US work authorization.

Nice To Haves

  • State or national Medical Assistant certification (CMA, CCMA, or RMA), including graduation from an accredited medical assistant course.
  • Problem-solving skills, professional accountability, and a flexible, positive attitude in a fast-paced environment.
  • Strong communication skills and a customer-service orientation.
  • Interest in expanded responsibilities, greater clinical experience, and making an impact on patients’ lives.
  • At least 2 years of experience working with geriatric patients.
  • Fluency in another language is a plus.

Responsibilities

  • Room patients promptly and support efficient patient flow by taking vital signs, completing required screenings, and reviewing medications.
  • Stock exam rooms and manage supply inventory.
  • Respond to patient requests for telephone support, including communicating lab results and faxing records to specialists.
  • As permitted by state regulations, administer vaccinations and perform point-of-care tests such as A1C, spirometry, EKGs, and blood draws for lab testing.
  • Update the Electronic Medical Record (EMR) and upload required documents by scanning or PDF upload.
  • Participate in daily care team meetings about patient care and clinic operations.
  • Process durable medical equipment orders in partnership with clinical leadership and support teams.
  • Request medical records from external providers and specialists as required by the patient provider.
  • Conduct routine quality control checks, including infection control measures and checks of equipment and expiration dates for medications and supplies, and/or help maintain the center lab.
  • Perform other duties as assigned.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources, based on eligibility
  • Eligibility for a CVS Health bonus, commission, or short-term incentive program in addition to base pay
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