Phlebotomist III Territory

Quest Diagnostics•El Paso, TX
•$18 - $28•Onsite

About The Position

The Phlebotomist III travels within an assigned territory to provide professional phlebotomy services at Patient Service Centers (PSCs), Client Offices (IOPs), and other sites. The role ensures accurate specimen collection, patient identification, and compliance with testing protocols to support high-quality laboratory results. The phlebotomist works independently with a consistently low error rate, handles complex collections and patient or client situations, and provides a professional, efficient experience. The role is based in El Paso, Texas, with a Monday-to-Friday schedule from 6:00 AM to 3:00 PM and rotational weekends, and requires travel up to 75%. Responsibilities include collecting, identifying, processing, and preparing specimens; verifying orders and documenting information using laboratory systems; providing respectful patient and client service; covering multiple locations across the territory; supporting site operations and compliance; and maintaining current phlebotomy skills. The position may also include mentoring on-site staff. Candidates need three years of phlebotomy experience, a high school diploma or equivalent, strong knowledge of phlebotomy practices including pediatric and geriatric collections, and the ability to work accurately and independently in a fast-paced setting. Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana. Retail or service customer-service experience and training through an accredited phlebotomy program, medical assistant program, or paramedic program are preferred.

Requirements

  • Three years of phlebotomy experience.
  • High school diploma or equivalent.
  • Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana.
  • Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
  • Ability to work independently and accurately with minimal on-site supervision in a fast-paced setting.
  • Proven phlebotomy experience, including pediatric and geriatric collections.
  • Strong communication skills and ability to adapt to change.
  • Keyboard and data-entry experience.
  • English proficiency.
  • Travel up to 75%.
  • Ability to lift up to 15 pounds frequently and up to 40 pounds occasionally, with assistance as needed.
  • Ability to perform repetitive fine hand motions, stand or sit for extended periods, and walk frequently; occasional bending, kneeling, reaching, twisting, or pulling.
  • Ability to use a phone and computer extensively and communicate frequently with patients and clients.

Nice To Haves

  • Customer service experience in a retail or service environment.
  • Training through an accredited phlebotomy program, medical assistant program, or paramedic program.
  • Professional medical certification, such as medical assistant or phlebotomy certification, is strongly desired.

Responsibilities

  • Perform venipuncture, capillary draws, and other specimen collections, including difficult pediatric, geriatric, and hard-stick draws.
  • Obtain patient identification and signatures, confirm specimen labeling accuracy, and perform data entry as needed.
  • Prepare specimens for transport and testing, including labeling, centrifuging, splitting, and storage according to test orders.
  • Research test and client information and verify written and electronic orders using laboratory systems or directories of services.
  • Provide professional, respectful, and efficient service to patients and clients; explain collection procedures and address questions.
  • Accurately enter patient registration, test order, and billing information.
  • Maintain a clean, orderly, and welcoming collection environment and manage multiple priorities in a high-volume setting.
  • Cover PSC and IOP locations across the assigned territory, sometimes with minimal notice, and complete daily office activities accurately and on time.
  • Maintain reliable transportation and meet travel expectations; hold a valid driver license and clean driving record if applicable.
  • May mentor on-site staff by providing guidance and support.
  • Serve as a subject matter expert on complex specimen requirements, special processing, specimen troubleshooting, and business knowledge.
  • Adapt independently to operational needs and help ensure workflow continuity.
  • Obtain identification, enter billing information, and collect payments when required, following corporate policies.
  • Follow departmental procedures, safety protocols, compliance standards, and patient confidentiality requirements.
  • Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
  • Support administrative tasks such as stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
  • Complete training and maintain current phlebotomy skills and knowledge.

Benefits

  • Day 1 medical, supplemental health, dental, and vision benefits for full-time employees who work 30 or more hours.
  • Well-being programs.
  • Annual no-cost Blueprint for Wellness health assessment program.
  • healthyMINDS mental health program.
  • Vacation and Health/Flex Time.
  • Six holidays plus one “MyDay” off.
  • FinFit financial coaching and services.
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
  • Employee stock purchase plan.
  • Life and disability insurance, with a buy-up option.
  • Flexible Spending Accounts.
  • Annual incentive plans.
  • Matching gifts program.
  • Education assistance through MyQuest for Education.
  • Career advancement opportunities.
  • Candidates may be eligible for annual performance bonus compensation.
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