Phlebotomist III Territory
About The Position
Travel within an assigned territory in Houston, TX, to provide professional phlebotomy services at assigned Patient Service Centers (PSCs), Client Offices (IOPs), or other sites. Ensure accurate specimen collection and patient identification, follow testing protocols, and help deliver high-quality laboratory results. Provide a professional and efficient experience for patients, staff, and clients. Work independently with a consistently low error rate and handle complex collections and patient or client situations. Demonstrate the Quest 5Cs—Customer First, Care, Collaboration, Curiosity, and Continuous Improvement—in all interactions. The schedule is Monday to Friday, 8:00 AM to 5:00 PM, with rotational weekend work. Travel is required, including coverage across PSC and IOP locations within the assigned territory, with up to 75% travel. The pay range starts at $22.00 per hour. Salary offers consider relevant skills, training, experience, education, certifications, market factors, and organizational factors. Successful candidates may be eligible for annual performance bonus compensation.
Requirements
- Three years of phlebotomy experience.
- High school diploma or equivalent.
- Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana.
- Travel up to 75%.
- English proficiency is required.
- Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
- Ability to work independently and accurately in a fast-paced setting with minimal on-site supervision.
- Proven phlebotomy experience, including pediatric and geriatric collections.
- Strong communication skills and ability to adapt to change.
- Keyboard and data-entry experience.
- Ability to lift up to 15 lbs frequently and up to 40 lbs occasionally, with assistance as needed.
- Ability to perform repetitive fine-dexterity hand motions and stand or sit for extended periods.
- Frequent walking and standing; occasional bending, kneeling, reaching, twisting, or pulling.
- Extensive phone and computer use and frequent communication in English with patients and clients.
Nice To Haves
- Customer service experience in a retail or service environment.
- Completion of an accredited phlebotomy program, or medical assistant or paramedic training.
- Professional medical certification, such as medical assistant, phlebotomy, or similar.
Responsibilities
- Perform specimen collections according to established procedures, including venipuncture and capillary draws; frequently handle difficult draws, including pediatric, geriatric, and hard-stick collections.
- Obtain patient identification and signatures to confirm specimen labeling accuracy, and perform data entry as necessary.
- Prepare specimens for transport and testing, including labeling, centrifuging, splitting, and storage as required by test orders.
- Research test and client information and verify written and electronic orders using laboratory technology systems or directories of services.
- Provide professional, respectful, and efficient service to patients and clients; communicate collection procedures and answer questions.
- Perform accurate patient registration, test order, and billing data entry.
- Maintain a clean, orderly, and welcoming collection environment and manage multiple priorities in a high-volume setting.
- Provide coverage across PSC and IOP locations in the assigned territory, potentially with minimal notice, and complete daily office activities accurately and on time.
- Maintain reliable transportation and meet travel expectations, including having a valid driver license and clean driving record if applicable.
- May mentor on-site staff by providing guidance and support.
- Serve as a subject matter expert on complex specimen requirements, special processing, specimen troubleshooting, and business knowledge.
- Use independent judgment to adapt to operational needs and ensure workflow continuity.
- Obtain identification, accurately enter billing information, and collect payments when required, following corporate policies.
- Follow departmental policies, procedures, safety protocols, and compliance standards, including patient-information confidentiality.
- Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
- Support administrative tasks such as stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
- Complete training and maintain current phlebotomy skills and knowledge.
Benefits
- Day 1 medical, supplemental health, dental, and vision benefits for full-time employees working 30 or more hours.
- Well-being programs.
- Annual no-cost Blueprint for Wellness health assessment program.
- healthyMINDS mental health program.
- Vacation and Health/Flex Time.
- Six holidays plus one “MyDay” off.
- FinFit financial coaching and services.
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
- Employee stock purchase plan.
- Life and disability insurance, with a buy-up option.
- Flexible Spending Accounts.
- Annual incentive plans.
- Matching gifts program.
- Education assistance through MyQuest for Education.
- Career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
