Phlebotomist III Territory

Quest Diagnostics•Jackson, TN

2h•$22•Onsite

About The Position

The Phlebotomist III Territory travels within an assigned territory to provide professional phlebotomy services at Patient Service Centers, Client Offices, and other sites. The role ensures accurate specimen collection, patient identification, and compliance with testing protocols to support high-quality laboratory results. The Phlebotomist communicates effectively with patients, staff, and clients, works independently with a consistently low error rate, and handles complex collections and patient or client situations. The position demonstrates Quest’s 5Cs: Customer First, Care, Collaboration, Curiosity, and Continuous Improvement. The role includes performing and processing a variety of specimen collections, including venipuncture and capillary draws, and frequently handling difficult draws such as pediatric, geriatric, and hard-stick collections. The Phlebotomist verifies orders, prepares specimens for testing and transport, completes patient registration and billing data entry, and supports daily site operations. The position provides coverage across locations in the assigned territory, may mentor on-site staff, and follows safety, privacy, and compliance standards. This position is based in the Jackson, Tennessee territory, with a Monday–Friday schedule from 8:00 AM to 5:00 PM and travel of up to 75%. Pay starts at $22.38 per hour. Annual performance bonus compensation may be available to eligible candidates.

Requirements

Three years of phlebotomy experience.
High school diploma or equivalent.
Phlebotomy certification is required in California, Nevada, Washington, and Louisiana.
Travel up to 75%.
English language proficiency.
Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
Ability to work independently and accurately in a fast-paced setting with minimal on-site supervision.
Proven phlebotomy experience, including pediatric and geriatric collections.
Strong communication skills and ability to adapt to change.
Keyboard and data-entry experience.
Ability to lift up to 15 pounds frequently and up to 40 pounds occasionally, with assistance as needed.
Ability to perform repetitive fine hand motions, stand or sit for extended periods, and walk frequently; occasional bending, kneeling, reaching, twisting, or pulling.
Ability to use a phone and computer extensively and communicate frequently in English with patients and clients.
Reliable transportation; valid driver license and clean driving record where applicable.

Nice To Haves

Customer service experience in a retail or service environment.
Completion of an accredited phlebotomy program, medical assistant training, or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar.

Responsibilities

Perform specimen collections according to established procedures, including venipuncture and capillary draws, and handle difficult pediatric, geriatric, and hard-stick draws.
Obtain patient identification and signatures, confirm specimen labeling accuracy, and complete data entry as needed.
Prepare specimens for transport and testing by labeling, centrifuging, splitting, and storing them as required by test orders.
Research test and client information and verify written and electronic orders using laboratory systems or directories of services.
Provide professional, respectful, and efficient service to patients and clients; communicate procedures and address questions.
Enter patient registration, test order, and billing information accurately.
Maintain a clean, orderly, and welcoming collection environment and manage multiple priorities in a high-volume setting.
Provide coverage across Patient Service Center and Client Office locations within the assigned territory, sometimes with minimal notice.
Ensure daily office activities are completed accurately and on time.
Maintain reliable transportation and meet travel expectations, including having a valid driver license and clean driving record where applicable.
May mentor on-site staff by providing guidance and support.
Serve as a subject matter expert on complex specimen requirements, special processing, specimen troubleshooting, and business knowledge.
Use independent judgment to adapt to operational needs and maintain workflow continuity.
Obtain identification, enter billing information, and collect payments when required, following corporate policies.
Follow departmental procedures, safety protocols, and compliance standards, including patient confidentiality requirements.
Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
Support administrative tasks such as stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete required training and maintain current phlebotomy skills and knowledge.

Benefits

Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
Well-being programs.
Annual no-cost Blueprint for Wellness health assessment program.
healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one MyDay off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.