Phlebotomist III Territory

Quest Diagnostics•Mansfield, OH

2d•$19 - $28•Onsite

About The Position

The Phlebotomist III travels throughout an assigned territory to provide professional phlebotomy services at Patient Service Centers, Client Offices, and other sites. The role ensures accurate specimen collection, patient identification, and compliance with testing protocols to support high-quality laboratory results. The employee works independently with a consistently low error rate and handles complex collections and patient or client situations while providing a professional, efficient experience. The position requires travel up to 75% and reliable transportation; a valid driver’s license and clean driving record are required if applicable. The position is based in the Mansfield, Ohio territory, with a stated schedule of Monday through Friday, 6:00 AM to 6:00 PM, and rotational weekends. Pay starts at $23.10 per hour. Salary offers may reflect relevant skills, training, experience, education, certifications, market, and organizational factors. Successful candidates may be eligible for annual performance bonus compensation. Quest Diagnostics offers benefits and programs that may vary depending on whether the position is part-time or full-time. Listed benefits include medical and supplemental health, dental and vision coverage for eligible full-time employees working 30 or more hours; well-being and mental health programs; a no-cost annual health assessment; vacation and health/flex time; six holidays plus a MyDay off; financial coaching; a 401(k) with company match up to 5% after 12 months; an employee stock purchase plan; life and disability insurance; flexible spending accounts; annual incentive plans; matching gifts; education assistance; and career advancement opportunities.

Requirements

Three years of phlebotomy experience.
High school diploma or equivalent.
Phlebotomy certification is required in California, Nevada, Washington, and Louisiana.
Ability to travel up to 75%.
English language proficiency.
Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
Ability to work independently and accurately in a fast-paced setting with minimal on-site supervision.
Demonstrated phlebotomy experience, including pediatric and geriatric collections.
Strong communication skills and ability to adapt to change.
Keyboard and data-entry experience.
Ability to lift up to 15 pounds frequently and up to 40 pounds occasionally, with assistance as needed; perform repetitive fine-motor hand motions; stand or sit for extended periods; walk and stand frequently; and occasionally bend, kneel, reach, twist, or pull.
Ability to use a phone and computer extensively and communicate frequently in English with patients and clients.
Meet travel expectations, with a valid driver's license and clean driving record if applicable.

Nice To Haves

Customer service experience in a retail or service environment.
Completion of an accredited phlebotomy program, or medical assistant or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar, is strongly desired.

Responsibilities

Perform specimen collections according to established procedures, including venipuncture and capillary draws, and frequently handle difficult draws such as pediatric, geriatric, and hard-stick collections.
Obtain patient identification and signatures to confirm specimen-labeling accuracy; complete data entry as needed.
Prepare specimens for transport and testing by labeling, centrifuging, splitting, and storing them as required by the test order.
Research test and client information and confirm and verify written and electronic orders using laboratory technology systems or the directory of services.
Provide professional, respectful, and efficient service to patients and clients; communicate procedures clearly and address questions.
Enter patient registration, test order, and billing information accurately.
Maintain a clean, orderly, and welcoming collection environment and manage multiple priorities in a high-volume setting.
Cover Patient Service Center and Client Office locations across the assigned territory, sometimes with minimal notice.
Complete daily office activities accurately and on time; maintain reliable transportation and meet travel expectations.
May mentor on-site staff by providing guidance and support.
Serve as a subject matter expert on complex specimen requirements, special processing, specimen troubleshooting, and business knowledge.
Use sound judgment to adapt independently to operational needs and maintain workflow continuity.
Obtain identification, enter billing information, and collect payments when required, following corporate policies.
Follow departmental procedures, safety protocols, and compliance standards, including patient-information confidentiality.
Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
Support administrative tasks such as stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete all training and maintain current phlebotomy skills and knowledge.
Demonstrate the Quest 5Cs—Customer First, Care, Collaboration, Curiosity, and Continuous Improvement—in interactions.

Benefits

Medical and supplemental health coverage for eligible full-time employees working 30 or more hours
Dental insurance
Vision insurance
Well-being programs
Annual no-cost health assessment program (Blueprint for Wellness)
Mental health program (healthyMINDS)
Vacation and Health/Flex Time
Six holidays plus one MyDay off
Financial coaching and services (FinFit)
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life insurance
Disability insurance, with buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities