Phlebotomist III Territory

Quest Diagnostics•Fairfax, VA

About The Position

The Phlebotomist III Territory travels within an assigned territory to provide professional phlebotomy services at Patient Service Centers, client offices, and other sites. The role ensures accurate specimen collection and patient identification, follows testing protocols, and delivers a professional and efficient experience for patients, staff, and clients. The position works independently with a consistently low error rate and handles complex collections and patient or client situations. Travel may be up to 75%. The listed schedule is Monday to Friday, 7:00 AM to 4:00 PM, with rotational weekends. The pay range is $24.95–$26.75 per hour; eligible candidates may also receive annual performance bonus compensation. The position includes collecting specimens for a variety of tests, including venipuncture and capillary draws, and frequently handling difficult draws such as pediatric, geriatric, and hard-stick collections. The employee verifies patient identity and orders, performs data entry, prepares specimens for testing and transport, and supports patient registration, billing, and customer service. The role also provides coverage across territory locations, may mentor on-site staff, supports office operations, and follows safety, confidentiality, and compliance requirements. The employee is expected to demonstrate the Quest 5Cs: Customer First, Care, Collaboration, Curiosity, and Continuous Improvement. Physical requirements include frequently lifting up to 15 pounds and occasionally lifting up to 40 pounds, with assistance as needed; repetitive fine hand motions; extended periods of standing or sitting; frequent walking and standing; and occasional bending, kneeling, reaching, twisting, or pulling. The role involves extensive phone and computer use and frequent communication in English.

Requirements

Three years of phlebotomy experience.
High school diploma or equivalent.
Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
Proven phlebotomy experience, including pediatric and geriatric collections.
Ability to work independently and perform accurate, error-free work in a fast-paced setting with minimal on-site supervision.
Strong communication skills and ability to adapt to change.
Keyboard and data-entry experience.
English language proficiency.
Travel up to 75%.
Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana.
Ability to meet the physical demands described, including frequent lifting up to 15 pounds and occasional lifting up to 40 pounds with assistance as needed.

Nice To Haves

Customer service experience in a retail or service environment.
Completion of an accredited phlebotomy program.
Medical assistant or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar, is strongly desired.

Responsibilities

Perform specimen collections, including venipuncture and capillary draws, following established procedures.
Frequently handle difficult draws, including pediatric, geriatric, and hard-stick collections, with minimal error.
Obtain patient identification and signatures and ensure specimen-labeling accuracy.
Perform data entry and accurately complete patient registration, test orders, and billing information.
Prepare specimens for transport and testing, including labeling, centrifuging, splitting, and storage as required.
Research test and client information and verify written and electronic orders using laboratory systems or directories of services.
Provide professional, respectful, and efficient service to patients and clients; explain collection procedures and address questions.
Handle multiple priorities in a high-volume setting and maintain a clean, orderly, welcoming collection environment.
Travel between and provide coverage at Patient Service Centers, client offices, and other sites within the assigned territory, sometimes with minimal notice.
Ensure daily office activities are completed accurately and on time.
Maintain reliable transportation and meet travel expectations, including having a valid driver license and clean driving record, if applicable.
May mentor on-site staff by providing guidance and support.
Serve as a subject matter expert on complex specimen requirements, special processing, specimen troubleshooting, and business knowledge.
Use independent judgment to adapt to operational needs and maintain workflow continuity.
Obtain identification, enter billing information, and collect payments when required, following corporate policies.
Follow departmental policies, procedures, safety protocols, and compliance standards, including patient-information confidentiality.
Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
Support administrative tasks such as stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete required training and maintain current phlebotomy skills and knowledge.
Demonstrate the Quest 5Cs: Customer First, Care, Collaboration, Curiosity, and Continuous Improvement.

Benefits

Day 1 medical, supplemental health, dental, and vision benefits for full-time employees working 30 or more hours.
Well-being programs.
Annual no-cost Blueprint for Wellness health assessment program.
healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one MyDay off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with a buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.