Phlebotomist III Territory

Quest Diagnostics•Tallahassee, FL

1d•$19 - $29

About The Position

The Phlebotomist III Territory travels within an assigned Tallahassee, Florida territory to deliver professional phlebotomy services at Patient Service Centers, Client Offices, and other sites. The role is responsible for accurate specimen collection, patient identification, and adherence to testing protocols, while providing a professional and efficient experience for patients, staff, and clients. The position works independently with a consistently low error rate and handles complex collections and patient or client situations. The role performs venipuncture and capillary draws, including difficult collections such as pediatric, geriatric, and hard-stick draws; verifies orders and patient information; prepares specimens for transport and testing; and performs related data entry, billing, and administrative tasks. It also provides location coverage across the assigned territory, supports workflow continuity and compliance, and may mentor on-site staff. The position demonstrates Quest's 5Cs: Customer First, Care, Collaboration, Curiosity, and Continuous Improvement. The schedule is Monday to Friday with varying hours and rotational weekends. Travel is required, up to 75%.

Requirements

Three years of phlebotomy experience.
High school diploma or equivalent.
Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana.
Travel up to 75%.
English language proficiency.
Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
Ability to work independently and accurately in a fast-paced setting with minimal on-site supervision.
Proven phlebotomy experience, including pediatric and geriatric collections.
Strong communication skills and ability to adapt to change.
Keyboard and data-entry experience.
Ability to lift up to 15 pounds frequently and up to 40 pounds occasionally, with assistance as needed.
Ability to perform repetitive fine hand motions and to stand or sit for extended periods.
Frequent walking and standing, with occasional bending, kneeling, reaching, twisting, or pulling.
Ability to use a phone and computer extensively and frequently communicate in English with patients and clients.

Nice To Haves

Customer service experience in a retail or service environment.
Completion of an accredited phlebotomy program or medical assistant or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar.

Responsibilities

Perform specimen collections according to established procedures, including venipuncture and capillary draws, and handle difficult pediatric, geriatric, and hard-stick collections.
Obtain patient identification and signatures, ensure accurate specimen labeling, and perform necessary data entry.
Prepare specimens for transport and testing, including labeling, centrifuging, splitting, and storage as required.
Research test and client information and verify written and electronic orders using laboratory systems or directories of services.
Provide professional, respectful, and efficient service to patients and clients; explain collection procedures and address questions.
Complete accurate patient registration, test-order entry, and billing data entry.
Maintain a clean, orderly, and welcoming collection environment and handle multiple priorities in a high-volume setting.
Provide coverage across Patient Service Center and Client Office locations within the assigned territory, sometimes with minimal notice.
Complete daily office activities accurately and on time.
Meet travel expectations and maintain reliable transportation, a valid driver's license, and a clean driving record if applicable.
May mentor on-site staff by providing guidance and support.
Serve as a subject matter expert on complex specimen requirements, special processing, specimen troubleshooting, and business knowledge.
Use independent judgment to adapt to operational needs and maintain workflow continuity.
Obtain identification, enter billing information, and collect payments when required, following corporate policies.
Follow departmental procedures, safety protocols, compliance standards, and patient-information confidentiality requirements.
Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
Support routine administrative work, including stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete all training and maintain current phlebotomy skills and knowledge.

Benefits

Day 1 medical, supplemental health, dental, and vision benefits for full-time employees working 30 or more hours.
Well-being programs.
Annual no-cost Blueprint for Wellness health assessment program.
healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one MyDay off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with buy-up option.
Flexible Spending Accounts.
Annual incentive plans and potential annual performance bonus compensation.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.