Phlebotomist III Territory

Quest Diagnostics•Houston, TX

6h•Onsite

About The Position

The Phlebotomist III Territory role provides professional phlebotomy services across assigned Patient Service Centers (PSCs), Client Offices (IOPs), and other sites in the Houston, Texas territory. The position is scheduled Monday through Friday, 8:00 AM to 5:00 PM, with rotational weekend coverage, and requires travel up to 75%. The pay range starts at $22.00 per hour; offers depend on factors including skills, training, experience, education, certifications, market conditions, and organizational factors. Eligible candidates may receive annual performance bonus compensation. The role requires independently collecting and processing specimens, including complex and difficult draws, while maintaining accurate patient identification, labeling, documentation, and testing procedures. The Phlebotomist III supports a high-quality patient and client experience, adapts to changing operational needs, and may mentor on-site staff. The position also includes administrative and site-support duties, compliance with safety and confidentiality requirements, and maintaining current phlebotomy skills and knowledge.

Requirements

At least three years of phlebotomy experience.
High school diploma or equivalent.
Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
Proven phlebotomy experience that includes pediatric and geriatric collections.
Ability to work independently and produce accurate, error-free work in a fast-paced setting with minimal on-site supervision.
Strong communication skills and ability to adapt to change.
Keyboard and data-entry experience.
Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana.
Travel up to 75% is required.
English proficiency is required.
Physical ability to lift up to 15 pounds frequently and up to 40 pounds occasionally, with assistance as needed; perform repetitive fine hand motions; stand or sit for extended periods; walk and stand frequently; and occasionally bend, kneel, reach, twist, or pull.
Ability to use a phone and computer extensively and communicate frequently in English with patients and clients.

Nice To Haves

Customer service experience in a retail or service environment.
Completion of an accredited phlebotomy program, medical assistant training, or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar.

Responsibilities

Perform specimen collections according to established procedures, including venipuncture and capillary draws.
Frequently perform difficult collections, including pediatric, geriatric, and hard-stick draws, with minimal error.
Obtain patient identification and signatures and ensure specimen labeling accuracy.
Enter patient, test-order, and billing information accurately.
Prepare specimens for transport and testing, including labeling, centrifuging, splitting, and storage as required.
Research test and client information, and confirm and verify written and electronic orders using laboratory technology systems or directories of services.
Provide professional, respectful, and efficient service to patients and clients; explain collection procedures and address questions.
Use communication, problem-solving, and collaboration skills to complete procedures and resolve patient concerns.
Maintain a clean, orderly, and welcoming collection environment and manage multiple priorities in a high-volume setting.
Travel to and provide coverage at PSC and IOP locations throughout the assigned territory, potentially with minimal notice.
Complete daily office activities accurately and on time.
Maintain reliable transportation and meet role travel expectations, including a valid driver license and clean driving record if applicable.
May mentor on-site staff by providing guidance and support.
Serve as a subject matter expert on complex specimen requirements, special processing, specimen troubleshooting, and business knowledge.
Use independent judgment to adapt to operational needs and maintain workflow continuity.
Obtain identification, enter billing information, and collect payments when required, in accordance with corporate policies.
Follow departmental procedures, safety protocols, compliance standards, and patient-information confidentiality requirements.
Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
Support administrative tasks such as stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete required training and maintain current phlebotomy skills and knowledge.

Benefits

Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
Well-being programs.
Annual no-cost Blueprint for Wellness health assessment program.
healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one MyDay off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.