The Phlebotomist III- Float represents the company to patients, draws quality blood samples, and prepares specimens for laboratory testing in accordance with established practices and procedures. The role involves direct patient contact, explaining procedures, and collecting blood skillfully, safely, and accurately while fostering patient trust and confidence. The position provides coverage across multiple locations and roles, ensuring daily activities in Patient Service Centers, mobile services, long-term care, and in-office phlebotomy are completed accurately and on time. The Phlebotomist III- Float may be assigned to a doctor's office, patient service center, house-call setting, long-term care facility, or another setting according to business needs. The role may require directing daily activity and leading one or more on-site Patient Service Representatives. It also includes coaching, mentoring, instructing, and advising new employees, providing effective onboarding for new clients, serving as an on-site staff contact, and regularly providing input to the group lead or supervisor. The position may support high-complexity or high-volume practices requiring specialized phlebotomy skills and advanced customer-facing abilities. This includes communication, problem-solving, and collaboration with Sales, Laboratory Testing Services, IT connectivity, Billing, and Logistics. The successful candidate must manage multiple priorities in a high-volume setting and demonstrate leadership, process excellence, confidentiality, and accuracy with patient information.
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Job Type
Full-time
Career Level
Senior
Education Level
High school or GED