Phlebotomist III - Floater

Cynet Systems • Coon Rapids, MN

9d • Hybrid

About The Position

The Patient Services Representative III-Floater (PSR III) represents the face of the organization to patients seeking routine health checks or insights into health decisions. The PSR III draws quality blood samples from patients and prepares specimens for laboratory testing following established practices and procedures. Having direct contact with patients, the candidate creates an atmosphere of trust and confidence while explaining procedures and drawing blood specimens in a skillful, safe, and accurate manner. The candidate will demonstrate leadership behaviors while focusing on process excellence, accuracy of patient information, and strict confidentiality. Successful applicants may be assigned to a physician's office, a patient service center, or as business needs dictate.

Requirements

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Commitment to all policies and procedures, including organizational dress code, employee health and safety, and core guiding principles.
• Ability to make decisions based on established procedures and exercise good judgment.
• Reliable transportation, a valid driver's license, and a clean driving record.
• Demonstrated superior customer focus, with the ability to communicate openly and transparently with peers, supervisors, and patients, accelerate and embrace change, and apply knowledge of the business.
• Three years of phlebotomy experience required, inclusive of pediatric, geriatric, and capillary collections.
• Experience with keyboarding and data entry.

Nice To Haves

• Medical training, such as medical assistant or paramedic training.
• Phlebotomy certification (required in California, Nevada, and Washington).
• Minimum 2 years in a patient service center environment preferred.
• Customer service experience in a retail or service environment preferred.

Responsibilities

• Perform daily activities accurately and on time while maintaining a safe and professional environment.
• Perform, with confidence, both forensic and clinical specimen collection and processing duties following established practices and procedures.
• Perform verification of patient demographic information and initials, including securing patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
• Maintain required records and documentation.
• Demonstrate organizational commitment.
• Promote a positive image to patients, clients, employees, and the public.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED