Phlebotomist III - Floater

Cynet Systems•Marion, OH

10d

About The Position

The Phlebotomist III - Float represents the face of the company to patients who visit for routine health checks or insights into life-defining health decisions. The Phlebotomist III - Float draws quality blood samples from patients and prepares those specimens for laboratory testing while following established practices and procedures. The candidate will have direct contact with patients, creating an atmosphere of trust and confidence while explaining procedures and drawing blood specimens in a skillful, safe, and accurate manner. Responsibilities include providing coverage across multiple locations for various roles and ensuring daily activities of the Patient Service Center, Mobile, Long Term Care, or In-Office Phlebotomy operations are completed accurately and on time. The successful candidate demonstrates leadership behaviors, process excellence, and sensitivity to confidential patient information. Assignments may include leading daily activities in a physician's office, patient service center, house call environment, or long-term care facility as business needs dictate. The candidate must be able to step in and lead one or more Patient Service Representatives on site, serving as a coach, mentor, instructor, and resource advisor for new employees while supporting onboarding for new accounts. Additional duties involve acting as a point of contact for onsite staff, providing regular input to the group lead or supervisor, and serving high-complexity or high-volume practices that require advanced phlebotomy and customer-facing skills. The position requires strong communication, problem-solving, and collaboration across multiple functions including Sales, Laboratory Testing Services, IT connectivity, Billing, and Logistics, as well as the ability to manage multiple priorities in a fast-paced environment.

Requirements

High school diploma or equivalent.
Five years phlebotomy experience required, inclusive of pediatric, geriatric, and capillary collections.
Keyboard and data entry experience.

Nice To Haves

Medical assistant or paramedic training preferred.
Phlebotomy certification preferred.
Minimum 3 years in a Patient Service Center (PSC) / In-Office Phlebotomy (IOP) environment preferred.
Customer service in a retail or service environment preferred.

Responsibilities

Draws quality blood samples from patients and prepares specimens for laboratory testing.
Provides coverage across multiple locations for various roles.
Ensures daily activities of Patient Service Center, Mobile, Long Term Care, or In-Office Phlebotomy operations are completed accurately and on time.
Leads daily activities in a physician's office, patient service center, house call environment, or long-term care facility.
Leads one or more Patient Service Representatives on site, serving as a coach, mentor, instructor, and resource advisor for new employees.
Supports onboarding for new accounts.
Acts as a point of contact for onsite staff.
Provides regular input to the group lead or supervisor.
Serves high-complexity or high-volume practices that require advanced phlebotomy and customer-facing skills.
Manages multiple priorities in a fast-paced environment.