Phlebotomist III - Floater

Cynet Systems • Columbia, MO

6d

About The Position

The Patient Services Representative III-Floater (PSR III) represents the company to patients seeking healthcare insights and routine care. The role collects blood samples and prepares specimens for laboratory testing while following established practices and procedures. The position involves direct patient contact, explaining procedures, and collecting specimens skillfully, safely, and accurately while building patient trust and maintaining confidentiality. The role may be assigned to a doctor's office or patient service center, or may float between locations according to business needs. Under the direction of the area supervisor, the employee completes daily activities accurately and on time while maintaining a safe, professional environment.

Requirements

• High school diploma or equivalent.
• Three years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
• Ability to produce quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Availability and flexibility for staffing needs, including weekends, holidays, on-call work, and overtime.
• Commitment to company policies and procedures, including the dress code, employee health and safety, and core guiding principles.
• Ability to make decisions based on established procedures and exercise good judgment.
• Reliable transportation, a valid driver's license, and a clean driving record.
• Ability to travel and work flexible hours across multiple locations, including patient service centers or in-office phlebotomy locations, with minimal notice.
• Ability to handle multiple priorities in a high-volume setting.
• Superior customer focus and ability to communicate openly and transparently with peers, supervisors, and patients.
• Keyboarding and data-entry experience.

Nice To Haves

• Medical training, such as medical assistant or paramedic training.
• Phlebotomy certification.
• At least two years of experience in a patient service center environment.
• Customer service experience in a retail or service environment.

Responsibilities

• Perform daily activities accurately and on time while maintaining a safe and professional environment under the direction of the area supervisor.
• Perform forensic and clinical specimen collection and processing according to established practices and procedures.
• Verify patient demographic information and initials, and obtain the patient's signature after venipuncture to confirm that tubes were labeled in the patient's presence and the label name is correct.
• Maintain required records and documentation.
• Promote a positive image to patients, clients, employees, and the public.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED