Phlebotomist III - Floater

Cynet Systems • Lynchburg, VA

2d

About The Position

The Patient Services Representative III-Floater represents the organization to patients and collects quality blood samples, preparing specimens for laboratory testing according to established practices and procedures. The role involves direct patient contact and requires creating trust and confidence while explaining procedures and drawing blood safely, skillfully, and accurately. The successful candidate demonstrates leadership, process excellence, and care with confidential and accurate patient information. Assignments may be at a doctor's office, patient service center, or other locations as business needs dictate.

Requirements

• Ability to produce quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Flexible availability based on staffing needs, including weekends, holidays, on-call work, and overtime.
• Commitment to policies and procedures, including the standard dress code, employee health and safety, and operational excellence principles.
• Ability to make decisions based on established procedures and exercise good judgment.
• Reliable transportation, a valid driver's license, and a clean driving record.
• Ability to travel and work flexible hours at multiple locations, covering patient service center or in-office phlebotomy locations with minimal notice.
• Ability to handle multiple priorities in a high-volume setting.
• Superior customer focus and ability to communicate openly and transparently with peers, supervisors, and patients; embrace change; and understand operational requirements.
• High school diploma or equivalent.
• Three years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
• Keyboard and data entry experience.

Nice To Haves

• Medical training, such as medical assistant or paramedic training.
• Phlebotomy certification; required in California, Nevada, and Washington.
• At least two years of experience in a patient service center environment.
• Customer service experience in a retail or service environment.

Responsibilities

• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Perform forensic and clinical specimen collection and processing duties in accordance with established practices and procedures.
• Verify patient demographic information and initials, including obtaining the patient's signature after venipuncture to confirm tubes were labeled in their presence and the label name is correct.
• Maintain required records and documentation.
• Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the public.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED