ENTRY Phlebotomist I

Quest Diagnosticsorporated • Hollywood, FL

1d • Onsite

About The Position

The Entry Phlebotomist I primarily serves as a lobby greeter, helping patients check in at a self-service kiosk or handheld tablet and making them feel comfortable while they wait. The role provides compassionate, high-quality customer service, answers patient questions, maintains the waiting area, and protects the confidentiality and accuracy of patient information. The position also covers breaks and staffing shortages by assisting patients in the draw room and using phlebotomy skills to support specimen collection and processing.

Under the direction of the area supervisor, the employee performs daily activities accurately and on time, maintains required records and documentation, and helps maintain a safe, professional environment. The employee is expected to demonstrate organizational commitment, promote a positive image, and be willing to learn new skills. The listed schedule is Monday through Friday, 6:00 a.m. to 1:30 p.m., and every Saturday, 6:00 a.m. to 12:00 p.m.

Requirements

• High school diploma or equivalent; required with no exceptions.
• At least 1–2 years of client-facing customer service experience, such as retail or home health aide work.
• Some phlebotomy experience is required; an internship or externship that provides basic experience qualifies.
• Keyboard and data-entry experience.
• Strong customer-service skills.
• Ability to handle patients with care and compassion while assisting with lobby check-in.
• Willingness to work both in the lobby and in a draw room to cover breaks.
• Ability to perform forensic and clinical specimen collection and processing according to established practices and procedures.

Responsibilities

• Greet patients and assist with check-in using a self-service kiosk or handheld tablet.
• Answer patient questions and concerns with care and compassion, and help patients feel comfortable while waiting.
• Maintain the integrity of the waiting area.
• Cover breaks and staffing shortages by assisting in the draw room.
• Perform forensic and clinical specimen collection and processing according to established practices and procedures.
• Perform daily activities accurately and on time under the direction of the area supervisor.
• Maintain required records and documentation.
• Maintain a safe and professional environment and promote a positive image to patients, clients, employees, and the public.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED