ENTRY Phlebotomist I

Cynet Systems • Port Charlotte, FL

1d

About The Position

The ENTRY PSR I/Lobby Experience Coordinator (LEC) assists with patient care by greeting patients upon arrival and answering questions with care and compassion. The individual helps maintain the integrity of the waiting area and assists with coverage when other phlebotomists are unavailable, while using phlebotomy skills to grow within the organization. The role involves direct contact with patients to create an atmosphere of trust and confidence while explaining procedure expectations in a safe and accurate manner. The candidate will demonstrate excellence in customer care, focusing on process skills, sensitivity to confidentiality, and accuracy of patient information to ensure patients receive quality service.

Requirements

• Ability to handle patients with care and compassion while assisting with check-ins in the lobby through either a self-service kiosk or handheld tablet.
• Willingness to work both in the lobby and in a draw room with patients to help cover breaks.
• Ability to perform with confidence both forensic and clinical specimen collection and processing duties following established practices and procedures.
• High level of customer service experience and skills.
• High school diploma or equivalent required.
• Phlebotomy experience is required, including internship or externship experience to learn the basics.
• Minimum of 1-2 years of client-facing customer service experience required (e.g., retail, home health aide).
• Phlebotomy experience required.
• Keyboarding and data entry experience required.

Nice To Haves

• This position primarily serves as a lobby greeter to assist patients with kiosk check-in and ensure patient comfort while waiting for lab procedures. The role will also fill in for breaks and cover staffing shortages as needed.

Responsibilities

• Perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Maintain required records and documentation.
• Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the public, along with a willingness to learn new skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED