Phlebotomist Floater - 1st Shift

the Client•Willimantic, CT
•Onsite

About The Position

The Phlebotomist Floater draws blood samples from patients and prepares specimens for laboratory testing according to established practices and procedures. The role involves direct patient contact, explaining procedures, and collecting specimens skillfully, safely, and accurately while maintaining patient trust and protecting confidential information. The position provides coverage across multiple locations and settings, including Patient Service Centers, mobile services, long-term care, in-office phlebotomy, and house calls. The Phlebotomist Floater ensures daily activities are completed accurately and on time and may direct on-site activity, lead Patient Service Representatives, coach and onboard new employees, support new clients, and serve as a point of contact for on-site staff. The role may also support high-complexity or high-volume practices, coordinating with functions such as Sales, Laboratory Testing Services, IT connectivity, Billing, and Logistics. This is an onsite, three-month contract role in Willimantic, Connecticut. The schedule is 6 a.m.–6 p.m. EST, Monday through Friday, with rotating Saturdays. Overtime is expected. Applicants must be authorized to work for any U.S. employer; visa sponsorship is not available.

Requirements

  • Five years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
  • Keyboard and data-entry experience.
  • High school diploma or equivalent.
  • Phlebotomy certification is required according to the posting's State of Credentials/Licenses Required field; certification is specifically required in California, Nevada, and Washington.
  • Authorization to work for any employer in the United States; sponsorship is not available.
  • Ability to work the stated schedule, rotating Saturdays, and expected overtime.

Nice To Haves

  • Medical assistant or paramedic training.
  • Phlebotomy certification is preferred where it is not required.
  • At least three years of experience in a Patient Service Center or In-Office Phlebotomy environment.
  • Customer service experience in a retail or service environment.

Responsibilities

  • Collect quality blood samples from patients and prepare specimens for laboratory testing.
  • Explain procedures to patients and collect blood specimens safely, accurately, and skillfully.
  • Provide coverage across multiple locations and settings, including Patient Service Centers, mobile services, long-term care, in-office phlebotomy, and house calls.
  • Ensure daily activities at assigned sites are completed accurately and on time.
  • Step in for a Phlebotomist Floater and lead one or more on-site Patient Service Representatives as needed.
  • Coach, mentor, instruct, and advise new employees, and provide effective onboarding services to new clients.
  • Act as a point of contact for on-site staff and provide regular input to the group lead or supervisor.
  • Support high-complexity or high-volume practices and collaborate with Sales, Laboratory Testing Services, IT connectivity, Billing, and Logistics.
  • Manage multiple priorities in a high-volume setting while protecting the confidentiality and accuracy of patient information.

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • 401(k) retirement fund
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