Phlebotomist Floater - 1st Shift

the Client•Toms River, NJ

2d•Onsite

About The Position

The Phlebotomist Floater draws blood samples from patients and prepares specimens for laboratory testing in accordance with established practices and procedures. The role involves direct patient contact, explaining procedures, and collecting specimens safely, skillfully, and accurately while maintaining patient trust and confidentiality. The floater provides coverage across multiple locations and roles, ensuring daily activities at patient service centers, mobile and long-term-care settings, and in-office phlebotomy locations are completed accurately and on time. Depending on business needs, the employee may work in a doctor's office, patient service center, house-call environment, or long-term-care setting. The role may require leading on-site patient service representatives, coaching and mentoring new employees, supporting onboarding for new clients, serving as a point of contact for on-site staff, and providing input to a group lead or supervisor. The position may also support high-complexity or high-volume practices requiring strong phlebotomy ability and advanced customer-facing, communication, problem-solving, and collaboration skills. The floater must manage multiple priorities in a high-volume setting and may coordinate with Sales, Laboratory Testing Services, IT connectivity, Billing, and Logistics.

Requirements

Five years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
Keyboard and data-entry experience.
High school diploma or equivalent.
Must be authorized to work for any employer in the United States; visa sponsorship or transfer is not available.

Nice To Haves

At least three years of experience in a patient service center or in-office phlebotomy environment.
Customer service experience in a retail or service environment.
Medical assistant or paramedic training.
Phlebotomy certification; required in California, Nevada, and Washington.

Responsibilities

Draw quality blood samples and prepare specimens for laboratory testing according to established practices and procedures.
Explain procedures to patients and collect blood specimens skillfully, safely, and accurately.
Provide coverage across multiple locations and roles, including patient service centers, mobile services, long-term care, in-office phlebotomy, doctor's offices, and house-call environments as business needs dictate.
Ensure daily activities at assigned sites are completed accurately and on time.
Step in to lead one or more patient service representatives on site.
Coach, mentor, instruct, and advise new employees and provide effective onboarding services to new clients.
Act as a point of contact for on-site staff and provide regular input to the group lead or supervisor.
Support high-complexity or high-volume practices and collaborate with Sales, Laboratory Testing Services, IT connectivity, Billing, and Logistics as needed.
Handle multiple priorities in a high-volume setting while maintaining confidentiality and accuracy of patient information.