Phlebotomist / Donor Collections Tech I

Community Blood Center Of Greater Kansas City•Topeka, KS

About The Position

The Phlebotomist / Donor Collections Tech I performs donor screening and blood collection procedures in accordance with current Standard Operating Procedures (SOPs). The role supports donor comfort and safety, handles collected blood and related materials, maintains confidentiality, and provides customer service to donors, community members, and coworkers. The position may also include equipment and supply handling, donor registration and data entry, paperwork, and maintaining a clean and safe work environment. Work hours and days vary, so significant flexibility is required. The position is scheduled to be available starting in January 2027 and offers a $2,500 sign-on bonus. The employer is Community Blood Center (CBC), part of New York Blood Center Enterprises (NYBCe).

Requirements

High school diploma or equivalent.
At least six months of experience in a health-related field is preferred.
At least six months of phlebotomy experience is preferred.
Mobile staff must maintain a valid operator's license (Missouri Class E or Kansas Class C); fixed-site staff must maintain a valid driver's license.
Basic medical terminology knowledge.
Proficiency in duties related to Donor Room Assistant.
Excellent customer service skills.
Good writing skills for documentation.
Good verbal communication skills with donors, chairpersons, community members, and coworkers.
Ability to work independently and as part of a team.
Computer skills.
Ability to communicate and interpret intermediate information in English.
Very flexible availability because work hours and days vary.

Nice To Haves

Medical Assistant degree.
Phlebotomy certification.
At least six months of experience in a health-related field.
At least six months of phlebotomy experience.

Responsibilities

Interview donors and assess their suitability to donate based on current SOP criteria.
Determine donor hemoglobin using a finger-stick sample.
Measure and document donor blood pressure, pulse, and temperature.
Perform blood collection procedures according to SOPs, including quality control, skin preparation, phlebotomy, obtaining tube samples, and needle removal.
Attend to donor comfort and safety after donation, respond to reactions or complications, and notify the Collection Supervisor.
Maintain confidentiality of donor information.
Label blood collection materials according to SOPs.
Care for collected blood, including segmenting, temporary storage, and transportation to the center when necessary.
Assist with unloading, assembling, maintaining, dismantling, and reloading equipment and supplies, when applicable.
Comply with CBC safety policies and procedures.
Provide excellent customer service to donors, community members, and coworkers.
Maintain professional dress, grooming, and hygiene.
Maintain prompt and regular attendance.
Communicate and interpret intermediate information in English to members of the public and CBC staff.
Answer donor questions about donor criteria and blood donations.
Enter donor information when donors present to donate, as applicable.
Complete paperwork related to daily operations.
Maintain a safe and clean work environment.
Attend scheduled in-services and stay current with changes.
Restock supplies as needed.
Assist with relevant special projects and other assigned duties.
Maintain a valid driver's license and clean driving record, and report tickets or suspensions to a supervisor.