Phlebotomist / Donor Collections Tech I

New York Blood Center Enterprises•Topeka, KS

About The Position

The Phlebotomist / Donor Collections Tech I evaluates donor suitability, performs donor screening and blood collection procedures according to standard operating procedures, and supports donor comfort and safety before, during, and after donation. The position also handles blood products after collection, maintains required records and confidentiality, and helps keep collection operations safe, clean, and supplied. The role may involve mobile collection work and requires a valid driver’s license; mobile staff must hold the appropriate operator’s license for Missouri or Kansas. Work hours and days vary, so considerable flexibility is required. The position is with Community Blood Center (CBC), part of New York Blood Center Enterprises (NYBCe). CBC serves Kansas and Missouri and provides blood products to hospitals and other healthcare partners. The listed start date is available in January 2027, and a $2,500 sign-on bonus is available.

Requirements

High school diploma or equivalent.
At least six months of experience in a health-related field and in phlebotomy is preferred.
Must have and maintain a valid driver’s license; mobile staff must have the appropriate operator’s license (Missouri Class E or Kansas Class C).
Basic medical terminology knowledge.
Proficiency in duties related to Donor Room Assistant.
Excellent customer service skills.
Good writing skills for documentation and good verbal communication skills with donors, chairpersons, community members, and co-workers.
Ability to work independently and as part of a team.
Computer skills.
Ability to communicate and interpret intermediate information in English.
Must be very flexible because work hours and days vary.

Nice To Haves

Medical Assistant degree.
Phlebotomy certification.
At least six months of experience in a health-related field and phlebotomy.

Responsibilities

Interview donors and evaluate their suitability for donation using current Standard Operating Procedure criteria.
Determine donor hemoglobin using a finger-stick sample.
Take and document donor blood pressure, pulse, and temperature.
Perform blood collection procedures according to SOPs, including quality control, skin preparation, phlebotomy, collecting tube samples, and removing needles.
Attend to donor comfort and safety after donation, respond to reactions or complications, and notify the Collection Supervisor.
Maintain confidentiality of donor information.
Label blood collection materials according to SOPs.
Care for collected blood, including segmenting it and providing temporary storage and transportation to the center when necessary.
Assist with unloading, assembling, maintaining, dismantling, and reloading equipment and supplies, if applicable.
Comply with CBC safety policies and procedures.
Provide excellent customer service to donors, community members, and co-workers.
Maintain professionalism in dress, grooming, and hygiene, and maintain prompt and regular attendance.
Communicate and interpret intermediate information in English with members of the public and CBC staff.
Answer donor questions about donor criteria and blood donations.
Perform data entry when donors present to donate, as applicable, and complete paperwork relating to daily operations.
Maintain a safe and clean work environment and restock supplies as needed.
Attend scheduled in-services to stay current with changes.
Assist with relevant special projects and other assigned duties.
Maintain a valid driver’s license and clean driving record, and report tickets or suspensions to a supervisor.