Mobile Unit Operator I

Community Blood Center Of Greater Kansas City•Saint Joseph, MO

About The Position

This position performs whole blood collection at donor centers and mobile sites. Duties include donor registration, interviews, blood draws, donor care, and regulated pre- and post-collection work such as blood product storage and transportation. The role promotes a positive organizational image and is designated as essential during severe weather or emergency operations. Work hours and days vary, so substantial flexibility is required. The position involves heavy lifting and travel between assigned sites as operational needs require. The role includes a $2,500 sign-on bonus. Interviews are being conducted for a January 2027 start date. As a mobile unit operator, the employee sets up and breaks down mobile-site equipment, assists in the phlebotomy area, ensures equipment and supplies are ready for vehicle departure, and supports blood product storage and transportation. The employee must maintain a valid Missouri Class E or Kansas Class C operator’s license, a clean driving record, and a DOT physical examination. Community Blood Center (CBC), founded in 1958, serves Kansas and Missouri and is part of New York Blood Center Enterprises (NYBCe). CBC and NYBCe provide blood products and related medical services and support research in hematology and transfusion medicine. NYBCe is an Equal Employment Opportunity employer.

Requirements

High school diploma or GED.
Experience interacting with customers or the public in a service-oriented setting.
Ability to read and interpret medical, technical, regulatory, and quality procedures.
Working knowledge of Microsoft Office applications, Outlook, desktop applications, and computer software systems.
Cultural competency and the ability to communicate effectively and sensitively with diverse individuals and groups.
Effective written and oral communication, attention to detail and organization, and accurate numeric transcription.
Customer service and persuasive skills.
Ability to resolve donor and customer concerns and remain composed under pressure.
Ability to work independently or as part of a team and respond to management as issues arise.
Ability to use logic and reasoning to evaluate alternatives and solve problems within established policies and procedures.
Ability to plan and coordinate multiple workflows and monitor donor reactions and qualitative medical information as appropriate to the role.
Valid Missouri Class E or Kansas Class C driver’s license with an excellent driving history.
Must maintain a DOT physical examination.
Ability to perform heavy lifting.
Must be very flexible because work hours and days vary.

Nice To Haves

Experience in a healthcare environment and/or phlebotomy.
Knowledge of basic medical terminology.

Responsibilities

Provide respectful, welcoming customer service to donors and encourage a positive donor experience.
Perform all required aspects of whole blood collection.
Conduct donor interviews and evaluate donor suitability according to current Standard Operating Procedures and criteria.
Obtain and document donor hemoglobin and vital signs, including blood pressure, pulse, temperature, weight, and height.
Maintain confidentiality of donor information.
Prepare collection sites, perform phlebotomy, discontinue whole blood procedures, monitor donor progress, respond promptly to adverse reactions, and ensure collected products meet standards.
Perform pre- and post-draw work, including quality control, blood product processing and packing, equipment cleaning, supply restocking, controlled-supply handling, and mobile-operation setup and packing.
Work at donor centers and mobile collection sites and travel between sites as required.
Set up and break down mobile-site equipment before and after mobile collections.
Assist in the phlebotomy area with discontinuing units, filling tubes, and responding to donor reactions.
Ensure necessary equipment and supplies are loaded or stored on the vehicle before departure.
Perform blood-care activities after collection, including storage and transportation.
Maintain a valid operator’s license and clean driving record, and maintain a DOT physical examination.