CT Phlebotomist / Donor Collections Technician I

New York Blood Center Enterprises•Middletown, CT
•Onsite

About The Position

Under the guidance of the Medical Director and Regional Collections Manager, the CT Phlebotomist / Donor Collections Technician I assists with collecting blood and blood products. The role helps provide donor volunteers with a positive, comfortable, and informative experience, from welcoming and guiding donors through the donation process to encouraging them to become ongoing supporters. Training is provided in blood-drawing procedures and related tasks, including donor information management and infection control. The position helps ensure compliance with company policies and standards set by NYBC, the FDA, and other organizations. The role serves mobile units and/or donor centers and requires travel throughout Connecticut. The role offers $19.53 per hour, with a stated hiring range of $19.53–$22.53. Flex Team members receive an additional $3 per hour stipend. A $2,500 sign-on bonus is paid in increments, and shift differentials and proficiency-based pay increases may be available. The standard schedule requires flexibility and availability between 6:30 a.m. and 8:30 p.m. on weekdays and every other weekend, with specific shifts scheduled within that range and flexibility depending on operational needs. Training is provided and paid.

Requirements

  • High school diploma or equivalent.
  • Successfully complete all prescribed training programs to qualify to perform the role.
  • Comfort working in a hospital-like environment and handling blood products with care and professionalism.
  • Warm, caring demeanor and exceptional bedside manner with donors.
  • Own a car, hold a valid driver’s license, and be willing to travel throughout Connecticut and work a flexible schedule.
  • Communicate effectively in English, follow directions, and work with computers.

Nice To Haves

  • Background in healthcare, phlebotomy, or customer service.

Responsibilities

  • Provide outstanding customer service at mobile units and/or donor centers; warmly greet donors, explain the process to first-time donors, and guide them through donation.
  • Perform blood draws and collect specimens according to established protocols and procedures, under the guidance of the local Medical Director and Regional Collections Manager.
  • Operate, clean, inspect, and appropriately store medical equipment used for blood collection.
  • Verify and update donor information in the BECS system, create barcodes, and inform relevant collection staff of changes.
  • Help donors understand which donation type is appropriate based on inventory needs and capacity, and explain automated plasma, platelet, and auto-red-cell donations.
  • Follow infection control practices, including blood and body fluid precautions, isolation techniques, and procedures for discarding used supplies.
  • Perform clerical tasks supporting blood-drawing activities and maintain required records and documentation.
  • Educate donors about the importance of blood donation and encourage a positive experience.

Benefits

  • $2,500 sign-on bonus, paid in increments.
  • Additional $3 per hour stipend for Flex Team members.
  • Opportunity to earn shift differentials.
  • Pay increases as proficiency increases.
  • Medical, dental, and vision benefits.
  • Paid time off (PTO).
  • Educational assistance.
  • Retirement plan.
  • Paid on-the-job training.
  • Flexible scheduling depending on operational needs.
  • Career growth and promotional opportunities across disciplines.
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