Phlebotomist 2

TalentBurst•Alpena, MI

About The Position

The Phlebotomist 2, also described as a Patient Services Representative II (PSR II), represents the company to patients and collects quality blood samples for laboratory testing. The role explains procedures and draws specimens safely, accurately, and skillfully while creating an atmosphere of trust and confidence. It requires attention to confidentiality, patient information accuracy, process excellence, and established practices and procedures. The position may be assigned to a doctor's office, patient service center, or other locations based on business needs. Under the area supervisor's direction, the employee performs daily activities accurately and on time, maintains a safe and professional environment, and performs clinical and forensic specimen collection and processing. The role also verifies patient demographic information and initials, confirms the patient's signature after venipuncture to verify that tubes were labeled in the patient's presence and correctly, maintains required records, and promotes a positive image to patients, clients, employees, and the public. This is a one-month position in Alpena, Michigan. The stated schedule is Monday through Friday, 7:30 a.m. to 4:30 p.m. Travel and flexible hours may be required to cover multiple locations and Patient Service Center or in-office phlebotomy locations with minimal notice. Training locations may vary depending on trainer availability.

Requirements

High school diploma or equivalent.
Three years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
Ability to provide quality, error-free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills, including pediatric and geriatric collections.
Ability to make decisions based on established procedures and exercise good judgment.
Reliable transportation, a valid driver's license, and a clean driving record, if applicable.
Ability to travel and work flexible hours to cover multiple locations with minimal notice.
Ability to handle multiple priorities in a high-volume setting.
Ability to communicate openly and transparently with peers, supervisors, and patients.
Commitment to company policies and procedures, including dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
Keyboard and data-entry experience.
Flexibility and availability based on staffing needs, including weekends, holidays, on-call work, and overtime.
Superior customer focus, adaptability to change, and knowledge of the business.

Nice To Haves

Medical assistant or paramedic training.
Phlebotomy certification; required in California, Nevada, and Washington.
At least two years of experience in a Patient Service Center environment.
Customer service experience in a retail or service environment.

Responsibilities

Collect quality blood samples from patients and prepare specimens for laboratory testing according to established practices and procedures.
Explain procedures to patients and perform safe, skillful, and accurate blood draws.
Perform clinical and forensic specimen collection and processing.
Verify patient demographic information and initials, and confirm the patient's signature after venipuncture to verify that tubes were labeled in the patient's presence and correctly.
Perform daily activities accurately and on time under the direction of the area supervisor.
Maintain a safe and professional environment.
Maintain required records and documentation.
Promote a positive image to patients, clients, employees, and the public.
Travel between locations and cover Patient Service Center or in-office phlebotomy locations when required.