Phlebotomist 2

TalentBurst•Duluth, GA

10d

About The Position

The Phlebotomist 2, also described as a Patient Services Representative II (PSR II), represents the company to patients at a doctor's office, patient service center, or other location as business needs dictate. The role collects quality blood specimens and prepares them for laboratory testing, following established practices and procedures. It involves direct patient contact, explaining procedures and drawing blood skillfully, safely, and accurately while building patient trust and protecting the confidentiality and accuracy of patient information. Under the direction of the area supervisor, the Phlebotomist 2 performs daily activities accurately and on time, maintains a safe and professional environment, and completes forensic and clinical specimen collection and processing. The position verifies patient demographic information and initials, obtains the patient's signature after venipuncture to confirm that tubes were labeled in the patient's presence and correctly, and maintains required records and documentation. The role also promotes a positive image of the company to patients, clients, employees, and the public. The position is based in Duluth, Georgia, for an initial period of 3+ months with a high possibility of extension. The stated schedule is Monday through Thursday, 8:30 a.m. to 5:00 p.m., and Friday, 8:30 a.m. to 2:00 p.m. Flexible availability may be required for staffing needs, including weekends, holidays, on-call work, and overtime, as well as travel between locations and coverage with minimal notice. Training locations may vary depending on trainer availability.

Requirements

High school diploma or equivalent.
1–3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
Ability to provide quality, error-free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills, including pediatric and geriatric collections.
Flexible availability based on staffing needs, including weekends, holidays, on-call work, and overtime.
Commitment to company policies and procedures, including dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
Ability to make decisions based on established procedures and exercise good judgment.
Reliable transportation, a valid driver's license, and a clean driving record, if applicable.
Ability to travel and work flexible hours across multiple locations and provide coverage with minimal notice.
Ability to handle multiple priorities in a high-volume setting.
Superior customer focus and ability to communicate openly and transparently with peers, supervisors, and patients.
Ability to embrace change and knowledge of the business.
Keyboard and data-entry experience.
Phlebotomy certification is required in California, Nevada, and Washington.

Nice To Haves

Medical assistant or paramedic training.
Phlebotomy certification, except where required by jurisdiction.
Two years of experience in a Patient Service Center environment.
Customer service experience in a retail or service environment.

Responsibilities

Perform daily activities accurately and on time under the direction of the area supervisor.
Collect quality blood samples and prepare specimens for laboratory testing in accordance with established practices and procedures.
Explain procedures to patients and collect blood specimens skillfully, safely, and accurately.
Perform forensic and clinical specimen collection and processing.
Verify patient demographic information and initials, and obtain the patient's signature after venipuncture to confirm tubes were labeled in the patient's presence and that the label is correct.
Maintain required records and documentation.
Maintain a safe and professional environment.
Promote a positive image to patients, clients, employees, and the public.
Travel to and cover multiple patient service center and in-office phlebotomy locations as required, sometimes with minimal notice.