Bilingual (Spanish) Pharmacy Technician
NC MedAssist•Charlotte, NC
•Hybrid
About The Position
The Pharmacy Technician performs pharmacy workflow tasks, including prescription data entry, counting and filling prescriptions, packaging and preparing postage for completed prescriptions, and inventory functions. The technician assists patients in person and by telephone with non-clinical questions and supports pharmacists to help ensure accurate and efficient dispensing. The role is directly supervised by the Assistant Operations Manager and must comply with North Carolina Board of Pharmacy rules and regulations.
Requirements
- High school diploma or GED.
- Must be registered in good standing with the North Carolina Board of Pharmacy, or willing to become registered.
- At least one year of previous pharmacy experience.
- Excellent verbal communication and interpersonal communication skills.
- Fluency in English and Spanish, including speaking, reading, and writing in both languages.
- Ability to work independently and recognize when consultation is necessary.
- Ability to perform duties accurately and efficiently.
- Willingness to participate as part of a team and establish relationships that foster optimal quality of patient care.
- Availability to work flexible hours, including some weekends and evenings.
- Comfort working in a changing environment and standing for extended periods.
- Ability to push, pull, and lift 15–20 pounds.
Nice To Haves
- National Pharmacy Technician Certification (CPhT) is preferred but not required.
Responsibilities
- Reconcile daily McKesson orders against invoices and provide invoices to the Office Manager.
- Print PAP reports or identify PAP medications for ordering by the PAP coordinator.
- Assist patients at the patient window and by telephone, using positive, excellent customer service to determine their needs.
- Screen incoming prescriptions and refill requests for active certification and complete, legible patient information, including name, date of birth, and allergies.
- Enter prescription information accurately and promptly into the pharmacy software system.
- Obtain the appropriate drug product, count the correct number of dosage units, and label the product properly under the direct supervision of a registered pharmacist.
- Ensure the pharmacist reviews and dispenses each completed prescription.
- Offer counseling to all patients picking up medications in person.
- Package prescriptions and provide postage as necessary for mailing.
- Assist with pharmaceutical and supply inventory management and alert pharmacy staff to shortages, expired medications, backorders, or other potential problems.
- Maintain working knowledge of the pharmacy software system, including patient registration, new and refill prescriptions, and barcode accuracy scanning.
- Maintain working knowledge of the NC MedAssist formulary and eligibility requirements.
- Follow the chain of command when the Assistant Operations Manager or Director of Pharmacy is unavailable.
- Focus on the mission of NC MedAssist and comply with North Carolina Board of Pharmacy rules and regulations.
Benefits
- Medical, dental, and vision benefits for eligible employees.
- Paid time off with exceptional accrual rates.
- Hybrid work environment with a flexible schedule.
- Weekly mental health hours.
- Employee Assistance Program (EAP).
- 401(k) plan with employer contribution of up to a 5% match.
- Employer-paid life insurance and short-term disability.
- Optional supplemental insurance.
- Personal development and continuing education opportunities.
- Positive and energetic work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
