Bilingual Pharmacy Technician
About The Position
The Bilingual Pharmacy Technician assists pharmacists with storing, preparing, dispensing, reconciling, and charging medications; maintaining drug inventory and quality control; processing prescriptions and insurance claims; and supporting patient medication access. The technician works under the direct supervision of a licensed registered pharmacist and performs only activities permitted by State Board of Pharmacy practices. This is a full-time, non-exempt role requiring Spanish fluency. The position serves as a Spanish-speaking translator or language resource when needed to support safe and effective communication between the pharmacy team and patients. It also involves customer service, documentation, billing coordination, medication compliance outreach, and coordination with third-party vendors. The technician must follow corporate policies, HIPAA requirements, and applicable state and federal laws. Additional job-related tasks may be assigned by pharmacy leadership.
Requirements
- Current pharmacy technician license in good standing with the Georgia Board of Pharmacy.
- 1 to 3 years of pharmacy technician experience.
- Written and verbal fluency in Spanish.
- Strong communication skills.
- Knowledge of Patient Assistance Programs (PAPs).
- Comfort addressing insurance rejections and processing prescription claims.
- Dedication to patient care and improving patient medication access.
- Understanding of and ability to comply with Georgia Board of Pharmacy rules and regulations.
- High attention to detail.
- Ability to adapt to changes in workflow or style.
- Proficient computer skills, including word processing, documentation, and internet navigation.
- Excellent time management.
- Ability to problem-solve and communicate effectively.
- Ability to meet the physical demands of the role, including occasional lifting or moving of up to 40 pounds.
Nice To Haves
- At least 3 years of pharmacy technician experience in a retail setting.
- Past experience with Pioneer Rx Fill Software.
Responsibilities
- Assist pharmacists with storing, preparing, dispensing, reconciling, and charging medications.
- Help maintain accurate drug inventory and quality control procedures.
- Assist the Pharmacy Technician Lead with organizing inventory and supplies, checking drug product expiration dates, and maintaining purchasing invoice records.
- Prepare medication orders for pharmacist dispensing by retrieving, counting, pouring, weighing, labeling, and mixing medications.
- Enter patient and medication order information into pharmacy fill software for new and refill prescriptions.
- Process, submit, and troubleshoot insurance claims.
- Contact patients to confirm needed refills and ensure patient information is current and accurate.
- Coordinate billing and obtain cost approval.
- Coordinate and troubleshoot shipping and other activities with third-party vendors.
- Follow documentation and communication procedures to support continuity of care.
- Attend meetings as deemed appropriate by pharmacy management.
- Provide quality customer service to patients and healthcare providers, with professional discretion and attention to HIPAA regulations.
- Provide Spanish-language translation or other language support for pharmacy services when needed.
- Perform work safely and in accordance with corporate policies and state and federal laws.
- Perform additional tasks assigned by pharmacy leadership to support daily operations or agency activities.
Benefits
- Health Wellness day per quarter
- Parental Leave
- Free parking at our locations/bus line accessibility
- Competitive Salary & Benefits
- Automatic 3% Safe Harbor & 2% Profit Sharing (Retirement Program)
- 100% allotted for benefit elections for employees, 50% allotted for benefit elections for employee's spouse/dependent
- Credit Union
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
