Pharmacy Clerk - (Bilingual Spanish)

Omnicell•Kinston, NC

6h•Onsite

About The Position

As a Pharmacy Clerk at Omnicell, you will support the pharmacy team in serving the local community and helping patients receive the medications and information they need. You will provide personalized service in person and by phone, help direct questions to the appropriate pharmacy team member, and support pharmacy operations by accurately using and maintaining the point-of-sale system and prescription bins, as well as handling medication storage and shipping. The role offers mentorship and opportunities to learn and grow in pharmacy and healthcare. The pharmacy is located at 324 N Queen Street, Suite A, Kinston, NC 28501. Its listed business hours are Monday through Thursday, 8:30 AM to 5:30 PM, and Friday, 8:30 AM to 3:00 PM. The position is described as having a set Monday–Friday schedule with weekends off. The position is moderately active, involving standing, walking, and other movement for the duration of the shift, lifting up to 25 pounds, and regularly talking and hearing. The employee must be able to see distinctions in colors and shapes. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

High school diploma or GED.
One year of experience in a customer service role.
Bilingual in Spanish and English.

Nice To Haves

Customer service experience in a healthcare setting is preferred.

Responsibilities

Provide personalized customer service to patients through in-person and phone communication.
Use active listening and direct customer questions to the appropriate member of the pharmacy team.
Help patients navigate stressful situations with calm, ease, and guidance.
Accurately operate and maintain the point-of-sale system and prescription bins.
Support medication storage and shipping.
Support and help improve the pharmacy and team while learning and growing with colleagues.